Assistant Housekeeping Supervisor Job at TownePlace Suites Marriot Hotel
ESSENTIAL DUTIES AND RESPONSIBILITIES: • Provide exceptional customer service to all hotel guests, making their stay as comfortable and accommodating as possible while achieving team and Brand goals. • Perform quality assurance (QA) requirements for department. • Rotate linen changing in accordance with extended stay schedule. • Thoroughly clean assigned rooms, i.e., sweep, mop, vacuum, dust, clean commode, clean mirrors and windows, change linens, make beds, clean iron caddy and empty water from iron. • Perform other general cleaning, i.e., vanity areas, coffee makers, etc. • Maintain kitchen suite in accordance with extended stay standards. • Check shower curtain for mildew, scum, and clean accordingly. • Properly replace linen and guest amenities as needed. • Clean and stock Suite Attendant carts and maintain in a presentable manner. • Check for missing and/or damaged furniture, equipment, etc. and report it to the Head Housekeeper. Fill out and turn in work order to Head Housekeeper. • Properly label lost and found articles and turn them in. • Report maintenance problems in guest rooms immediately. • Responsible for proper administration of key control for issued keys or keys left by guests in the suite. • Maintain security for guests and property by keeping room doors locked at all times. • Work in laundry area as necessary. • Remain highly visible and be readily available for guests at all times. • Take initiative to offer assistance or answer questions throughout the hotel. • Willingness and ability to train new associates. • Complete maintenance work orders and deliver to the supervisor in a timely manner. • Thoroughly understand and implement the Brand service culture. • Perform all shift checklist responsibilities. • Support team members to ensure the team’s entire workload is completed daily
Job Type: Full-time
Pay: $17.00 per hour
Benefits:
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
Supplemental pay types:
- Tips
Ability to commute/relocate:
- West Des Moines, IA 50266: Reliably commute or planning to relocate before starting work (Required)
Experience:
- Laundry: 1 year (Preferred)
Work Location: One location
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