The Holiday Inn Express & Suites Hotel is located in the heart of Rancho Mirage and is a great location for business and pleasure. We are currently seeking a highly motivated individual for a Breakfast Associate and Room Attendant. The work environment is fun, challenging, and extremely rewarding for successful candidates:

Job Description for Breakfast Attendant:

· To assist guest efficiently, courteously, and professionally in all Continental
Breakfast functions

· Maintain brand standards of service, hospitality, and food safety and sanitation

· The role of a Breakfast Champion

· Provide the highest quality of service to the customers at all times

· Greet customers immediately with a friendly and sincere welcome

· Use guests' names in all interactions

· Promptly respond to all guest-related concerns including but not limited to complaints and special requests

· Have a thorough knowledge of emergency and security procedures

· Cross trained in front desk operations

· Keep maintenance personnel informed of all maintenance needs

· Proper uniform must be worn at all times in accordance with hotel policy

and brand standards

· Personal cleanliness and neat appearance are required

· Shoes must be low heeled and have heels and toes closed

· Practice safety standards at all times

· Be able to move miscellaneous items weighing up to 25 lbs

· Inform property management if you are unable to meet this requirement so they can determine if a reasonable accommodation can be made

· Associates may be required to work varying schedules to reflect the business needs of the hotel

· Regular attendance in conformance with the standards, which may from time to time be established by the hotel is essential to the successful performance of this position

· Prepare, manage, and break down a complete Continental Breakfast according to brand standards

· Ensure freshness of products through proper rotation of stock

· Prepare all food items and equipment for display ensuring that proper sanitation standards and procedures are practiced at all times

· Ensure that all local health code requirements are met

· Wash hands thoroughly with anti-microbial soap and water for 20 seconds before beginning or returning to work with food or utensils

· Use disposable gloves, tongs, or other dispensing devices when handling food

· Always store glass containers on a lower shelf below food and paper products

· Ensure all toxic and chemical materials are properly segregated and stored away from food, food equipment and paper products.

· Date and label all food received at the hotel

· Approved hair restraints must be worn when handling and/or serving food products

· Ensure continental breakfast offering is only available during times posted

· Maintain cleanliness and organization of breakfast prep area

· Assist in cleaning rooms or laundry during peak periods or when insufficient staff is present

· Assist the front desk in processing guest check-ins, checkouts, or any other requests.

· Associates must adhere to all work rules, procedures, and policies established by the company including, but not limited to, those contained in the employee handbook

· Must be willing to perform other duties as assigned, of which the associate is capable

Job Requirements:

· 1+ years of Front Desk/breakfast experience in a branded, quality hotel preferred

· Prior experience working on property management system a plus

· Organizational skills, multi-task and detail-oriented.

· Excellent customer service and interpersonal skills, a team player

· Excellent oral, verbal, and written communication skills

· Problem Solver - Skilled in handling guests issues and resolving them

· Professional Appearance and excellent attendance and punctuality

· Will be required to work nights, weekends and holidays

· Has a great personality and is comfortable chatting and building relationships with the guests

· Is professional in business and has a sense of urgency

· is responsible and reliable at getting to work in the early hours

· is flexible and has what it takes to get things done

· is clean and organized

· will take responsibility for hygiene issues , stock rotation, washing fruit/produce

· can be relied upon to carry out the program as written

Job Description:

A Room Attendant…

· Project a willing, urgent, "can do" attitude

· Enhance Quality Assurance Standards

· Promote safety awareness and practice safe work

· Support and comply with hotel policies and procedures

· Be a cooperative, enthusiastic and productive "teammate"

· Achieve productivity goals

· Enhance the "guest experience" by making a positive contribution

· Effectively communicate with supervisors and co-workers

· Participate in department meetings

· Perform other normal housekeeping and cleaning duties as assigned

· Perform turn-down service as directed

· End of shift, clean, organize and restock housekeeper cart

· Participate in taking monthly linen inventory

Job Requirements:

· 1+ years of experience in a branded, quality hotel preferred

· Multi-task and detail-oriented

· Excellent customer service and interpersonal skills, a team player

· Acceptable oral, verbal, and written communication skills

· Problem Solver - Skilled in handling guests issues and resolving them

· Professional Appearance and excellent attendance and punctuality

· Will be required to work evenings, weekends and holidays

· Cross trained in laundry operations

Hourly Team Associate

Entry-Level Position?

Yes

Work Permit Needed?

Applicants who do not already have legal permission to work in the United States will not be considered.

Job Available:

Immediately

Industry Categories :

Hotel/Resort

Position Categories :

Rooms department - Housekeeping

Compensation

Salary Range:

($15.50-$17)

Accommodation?

No

Other:

(Benefits include: medical and employee rate discounts)

Job Types: Full-time, Part-time

Pay: $15.50 - $17.00 per hour

Benefits:

• Employee discount
• Health insurance

Schedule:

• Day shift
• Holidays
• Monday to Friday
• Weekend availability

Ability to commute/relocate:

• Rancho Mirage, CA 92270: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Restaurant experience: 1 year (Preferred)

Language:

• English (Preferred)

Shift availability:

• Day Shift (Preferred)

Work Location: In person

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