Job Title: Business Admin Support (Temp Summer Position)

Department: Operations

Job Summary: This position provides general business administrative support and performs various functions to support the operations of the local Blackfoot office. This is a temporary summer position working no more than 12 weeks.

About Us: Blackfoot Communications reliably connects business of all sizes across the nation using the latest telecommunication technology in voice, network, and managed services. With focus on strong connections, we also provide dedicated account management with a goal to get to know our clients so we can help advice on the best solution.

Essential Job Duties and Responsibilities:

• Modem/Router Provisioning
  • Provision routers for new service and trouble tickets
  • Work off of Service Orders/Modem Order Form/Trouble Tickets to complete tasks
  • Coordinate with CS and Dispatch to complete proper provisioning
• Modem Inventory Management
  • Manage modem and router inventory
  • Monthly counts
    • Consumed
    • On-hand
• Buried Service Wire management
  • Manage new BSW requests
  • Receive sketch from BF Techs
  • Input info into Excel
  • Scan/Send requests to contractor and schedule
    • Management of BSW completed w/date and notes
    • Coordinate w/CS and Dispatch once completed

Additional Job Duties and Responsibilities:

Knowledge, Skills, and Abilities:

• company policies, procedures, products and services.
• general telephony plant and process and practices.
• general office practices and procedures
• time management and organizational skills

• operate various office equipment such as a computer, copy machine, fax machine and multi-ine telephone

• 
  Ability to:

• work independently or in a team.
• think analytically and be a problem solver.
• communicate effectively, both in writing and in speaking, with customers, co-workers, and various business contacts in a courteous and professional manner.

Education and Experience:

Physical and Other Requirements:

This position may require 8 to 10 hour days, flexible hours and some weekends.

Additional Information:

This job description is not intended to be all-inclusive, and employee will also perform other reasonably related business duties as assigned by immediate supervisor and other management as required. Blackfoot reserves the right to revise or change job duties and responsibilities as the need arises. This job description does not constitute a written or implied contract of employment.