The Company
Wolfe, LLC, is an e-commerce company, located in Pittsburgh, PA, focused on next-generation gifting business models.
We are well known for being the company that started the first coupon website in 1995 which sold to a public company in 2000, at the peak of the dot-com era, when we were delivering 20 million page views per month. We then built Direct Response Technologies; grew it to 70 employees; and sold it to Digital River in 2006. We spun off Jambo Media with our tech team and sold it to Undertone in 2012.
We built and focused on GiftCards.com from 2006 to 2016 and sold it to Blackhawk Network. We had over 100 employees.
Since 2016, our focus has been Gift Card Granny, PerfectGift, GiftYa, Give InKind, and Reaf Marketing. We have roughly 160 employees and contractors. We are experiencing triple digit growth year over year for 3 years, thankfully. Our organization is committed to a positive work environment, and we prioritize our culture to continue to facilitate our high performance as a cohesive culturally enlightened team. We use OfficeVibe, Bonusly, and other leading tech tools to ensure our initiatives are effective.
Company and Executive Team Recognitions:

• 2022 Smart 50 Award
• 2022 First place - Fast 50 Growing Companies Pittsburgh, Pittsburgh Business Times
• 2020 Best Places to Work by the Pittsburgh Business Times
• 2019 Carnegie Science Award Recipient, Entrepreneur Category
• 2017 Outstanding Entrepreneur Award Winner by the Pittsburgh Venture Capital Association
• 2015 Business Times Diamond Award Winner
• 2015 Business Ethics Award Winner

The Role
Wolfe is seeking a Business Analyst to act on behalf of the Merchant Solutions Team to identify and document Merchant business needs and use cases. You will work with internal product and engineering teams to create product requirements and corresponding development roadmap. To succeed in this role, you should have a natural analytical way of thinking and be able to explain difficult concepts to non-technical users.
Responsibilities:

• Elicit, analyze, specify, and validate the business needs of project stakeholders, both internal and external to the company.
• Evaluate information gathered from multiple sources, break down high-level information into details, design and produce business process maps.
• Make recommendations for solutions or improvements to business processes that can be accomplished through updates to existing processes or alternative technologies.
• Apply communication, analytical, and problem-solving skills to help support the development process, by effectively communicating the requirements to the development teams.
• Review system requirements, track quality assurance metrics and alignment to business requirements.

Qualifications:

• 5+ years experience as a Business Analyst or a Business Systems Analyst.
• A bachelor's degree in business or related field.
• Team player who is self-driven and focused on continuous process improvement.
• Proven ability to produce concise and objective specifications of business needs, articulating complex concepts clearly to differing audiences.
• Proven ability in challenging the business to consider all options available and provide recommendations to ensure quality.
• Excellent interpersonal and communication skills
• Proven ability to understand business ideas/problems and develop technology solutions enable/solve business ideas/problems.
• Ability to understand customer needs and perform sound business analysis work.
• Experience with Agile, facilitating meetings, storyboarding, user stories and UAT.
• Problem solver - able to navigate through issues and find creative solutions to move forward.
• Excellent communication, listening, interpersonal, and organizational skills.
• Strong Customer Service focus

Compensation & Benefits
Wolfe is committed to providing its employees with a benefits package designed to give them the flexibility they need to ensure a healthy life/work balance. Wolfe offers its employees great benefits and perks, including, but not limited to:

• Medical, Prescription, Vision, Dental, and 401k
• 15 Days of PTO to start
• 11 Paid Holiday's
• Restricted Stock Units (RSU's) (This is an ownership and profit-sharing program. Our employees have earned over $18m through this program since 2000)
• Tuition Reimbursement
• Employee recognition program
• Charitable Donation to a Charity of YOUR Choice yearly
• Refer Friends, and if we hire them, you get awarded
• Family Picnic, Holiday Party, and other employee outings

Top 75% pay range versus other local employers
Brown bag sessions to keep you informed on the company/industry
Wolfe is an Equal Opportunity Employer.
Wolfe does not sponsor individuals for the purpose of obtaining H-1 Visas.

Job Type: Full-time

Pay: $80,000.00 - $85,000.00 per year

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