Business Support Specialist Job at SOVA, Inc.
Business Support Specialist
We currently have two openings on our Inbound Support team.
The successful candidate will be responsible for:
Responding to inbound support leads
Present solutions and discuss call flow requirements via online collaboration calls with customers
Entering solution design data into Verizon systems
Conducting end user training for customers
Providing post-sales support for customers
Participating in on-going Verizon training sessions
Providing superior customer service and meeting company goals
Requirements:
Customer service, technical support, sales, or telecommunication experience preferred but not required
Excellent verbal and written communications skills
Degree or equivalent experience required
Highly organized, detailed oriented individual possessing a strong work ethic, willingness to learn, and ability to work independently and multi-task
Computer experience and proficiency in Microsoft Office suite
Benefits:
Full Time Employment in our Lake Worth FL office
Office Hours: 9:00 AM – 5:00 PM
Salary – $18/per hour
Health Insurance (Medical, Dental, Vision)
Vacation and Holidays
About SOVA
SOVA, Inc., a wholly owned subsidiary of Endeavor Managed Services, a Genesis company, is a Business Agent and Value-Added Distributor (VAD) in the Verizon Partner Network and market leader in providing cutting-edge communications, connectivity and collaboration solutions focused on digital transformation. Founded in 1992, SOVA offers partners and customers an innovative solutions portfolio: Network, Internet, Wireless, Routers, SD-WAN, Security, VoIP POTS Replacement, and more. With offices and operations worldwide, SOVA serves customers in all market segments and sectors. To learn more about SOVA, visit www.sova.com
Job Type: Full-time
Pay: $18.00 per hour
Benefits:
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- Monday to Friday
Work Location: One location
Please Note :
lionsolutions.net is the go-to platform for job seekers looking for the best job postings from around the web. With a focus on quality, the platform guarantees that all job postings are from reliable sources and are up-to-date. It also offers a variety of tools to help users find the perfect job for them, such as searching by location and filtering by industry. Furthermore, lionsolutions.net provides helpful resources like resume tips and career advice to give job seekers an edge in their search. With its commitment to quality and user-friendliness, Site.com is the ideal place to find your next job.