POSITION SUMMARY:

This is a full time position within the Schertz Police Department Communications Center. Requires knowledge of how to operate department base radio console equipment by transmitting and receiving routine and emergency messages; receives emergency and routine requests for services from the public via 9-1-1, alternate emergency lines, and business lines; dispatches appropriate emergency personnel in response to those requests, in accordance with established policies and procedures; coordinates communications between various departmental personnel during emergency operations; operates data terminals for information pertaining to daily public safety operations, and general emergency services; maintains written and computerized logs, files and information in the prescribed manner.

APPLICATION PROCESS:

A completed application and resume is required to be considered for employment.

Selected candidates will be forwarded information for an online assessment. The information will be sent by email.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Is required to work odd and unusual hours, including weekends and designated holidays, and to be subject to call-back when the need arises.
• Answers incoming 911 and alternate emergency lines, and business lines.
• Relays instructions or questions to various field units.
• Coordinates communications between emergency services and other field units.
• Operates a variety of communications equipment, according to related Federal Communication Commission regulations. Transmits and receives messages between divisions of own agency and other law enforcement agencies.
• Operate the Computer Network System and programs assigned to the Communications Section.
• Maintains appropriate documentation of all complaints, calls for service, radio transmissions and activities.
• Tracks location and status of field units.
• Requires the ability to communicate effectively with people in a variety of stressful, traumatic or emergency situations.
• Perform with a high standard of customer service, professional conduct and civic responsibility.
• May perform other assignments and handle special projects as required.
• Employees may be required to search prisoners as the need arises.

EDUCATION AND EXPIERENCE REQUIREMENTS

• A High School Diploma or GED required.
• Minimum of least 18 years of age.

CERTIFICATIONS AND LICENSES REQUIRED

• Must possess a valid Texas Driver’s license.
• Licensed Public Safety Telecommunications from Texas Commission on Law Enforcement. Must be obtained within one year of employment.
• TCIC/NCIC certification from Texas Department of Public Safety.
• Emergency Medical Dispatch Certification. Must be obtained within one year of employment.

To view the full Job Description and Hiring Standards, please see the attachments below.

Salary range listed is based on qualifications and level of experience.

Job Post Closing Date: Open Until Filled