Customer Service / Graphics Position Job at Leading Edge Products
Customer Service / Graphics Position (Reno)
Leading Edge Products, Inc. is a local manufacturer of personalized goods. We sell custom engraved and printed items on a national scale via online retail. We are a midsize business that offers an upbeat and casual workplace environment. We are seeking qualified individuals to assist in our customer service department which also includes administration and graphic design work.
Responsibilities Include:
- Answering customer inquiries and taking orders via email, phone, Live Chat, and walk-ins
- Helping to maintain an order database utilizing a specific and learned jargon
- Interpreting a customer’s special/unique needs and instructions to ensure order accuracy
- Heavy computer work including graphics, consisting of creating and modifying layouts for product creation
Job Requirements:
- A solid command of basic computer skills and programs, can quickly acclimate to navigate between several different open software programs, browser tabs, and windows
- Typing speed of at least 40wpm
- Good writing skills, to include excellent grammar and spelling
- Good verbal skills for telephone and interdepartmental communication
- Excellent attention to detail while handling high volume of orders and customer activity
- A positive attitude and willingness to learn in a fast-paced, evolving environment
- An aptitude for multi-tasking to include a wide range of responsibilities and tasks
- The discipline to work unsupervised and the ability to work well with others across departments
Experience with a specific art/graphics program isn’t a requirement, but some basic familiarity is a plus.
This job opening is for full time employment. We do require availability from 8am to 5pm, Monday through Friday (with opportunity for overtime during the holiday season). Please do not respond if you have other obligations that would preclude that.
If you are interested in being considered, please reply to this ad.
Job Type: Full-time
Pay: From $17.50 per hour
Benefits:
- Flexible schedule
- Health insurance
Shift:
- 8 hour shift
- Day shift
Weekly day range:
- Monday to Friday
Work setting:
- In-person
COVID-19 considerations:
We are adhering to county recommendations and are currently not requiring masks be worn or proof of vaccination.
Work Location: In person
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