Family Services Specialist IV Job at Virginia Department of Social Services

Virginia Department of Social Services Rocky Mount, VA 24151

Franklin County Department of Social Services is a Level II agency employing 87 staff who work each day to serve, empower and create opportunities for the citizens of Franklin County. Franklin County Department of Social Services strives to provide a family friendly, positive work environment. The agency offers flexible hours within a 37.5 hour work week. Franklin County, situated along the rolling foothills of the Blue Ridge Mountains is 30 minutes south of Roanoke, VA, and 30 miles north of Martinsville, VA. The development of Philpott Lake in 1953 and Smith Mountain Lake in 1966 gave rise to Franklin County’s current designation as the “Land between the Lakes.”

Employees function as a lead worker for CPS for family services specialists. Employees serve as support for the supervisor by performing tasks such as ensuring staff coverage, workload balance, training staff, reviewing case files, and providing back-up supervision of staff. Employees may provide consultation on complex cases and may also work on complex case assignments such as individual and group therapy, crisis intervention, case management, client advocacy, prevention, and education. Employees work within established policies, procedures, and guidelines with a high degree of independence, seeking supervisory assistance only in unusually complicated and difficult cases/situations.

General work tasks include but not limited to:

  • Provides persons, families, or vulnerable populations with the psychosocial support needed to cope with chronic, acute, or terminal illnesses, neglect, and abuse.
  • Ensures that reports of suspected abuse/neglect are assigned to appropriate staff.
  • Ensures that the local department has staff on duty 24 hours per day, seven days per week to respond to reports of abuse/neglect.
  • Provides guidance, consultation, and supervision to other staff in the absence of the supervisor.
  • Prepares social histories and psychosocial diagnoses and develops treatment plans which identify problems, clinical methods for dealing with them, and the means by which services will be provided either within the agency or through referral to other community resources.
  • Represents the agency in both civil and criminal court proceedings which involves interpreting laws, filing petitions, preparing court records, testifying before the court, preparing witnesses for examination, and compiling evidence.
  • Provides direct intervention and service delivery for difficult, complex social work cases, and coordinates casework.
  • Develops and conducts training for staff, interns, and other professionals in the community.
  • Supervises interns by guiding them in their service delivery, assessing their strengths and weaknesses, and communicating with the school liaison about their progress.
  • Conducts field visits to residential facilities, consults with therapists and residential staff, and participates in the staffing and planning of meetings.
  • Functions as a lead worker providing guidance and training to other staff.
  • Coordinates program functions, develops programs, and evaluates materials.

Minimum Qualifications

Comprehensive knowledge of: social work principles and practices; human behavior and motivational theory; laws, policies, and regulations relating to human services program areas; investigating and interviewing techniques; and the assessment and treatment of behavioral and affective disorders; principles and processes for providing customer and personal services to include needs assessment, meeting quality standards for services, and evaluation of satisfaction; principles, methods, and procedures for diagnosis, treatment, and rehabilitation of physical and mental dysfunctions, and for career counseling and guidance; and therapeutic treatment technique. Some knowledge of supervisory practices and principles if required in a specific assignment.

Skill in: operating a personal computer and the associated software; and the operation of a motor vehicle.

Abilities – Demonstrated ability to: provide guidance and training in program areas to other employees if required in specific assignment; write court reports, home studies, evaluations, mediation agreements, letters, committee reports, presentations, and general information; make clinical judgments, assess clients’ needs, and formulate plan of action; communicate effectively both orally and in writing; interview, assess needs, counsel and refer clients to other resources as needed; investigate high profile cases; testify in court proceedings; develop and present training programs and other presentations; interpret program laws, policies and regulations; develop and implement service plans in order to ensure the delivery of appropriate services to the client; analyze case information to make sound judgments within the framework of existing laws, policies, and regulations; respond to the client’s emotions in order to accomplish services objectives; develop speeches and represent the agency on program training and workshops.

Minimum of a Bachelor’s degree in a Human Services field or a minimum of a Bachelor’s degree in any field with a minimum of two years of appropriate and related experience in a Human Services area (Section 22VAC40-670-20 of the Administrative Code of Virginia).

Preferred Qualifications

  • Prefer considerable experience in assigned program area(s) and completion of required training programs.
  • Prefer work experience in a leadership role or an equivalent combination of training and experience providing the required knowledge, skills, and abilities.
  • Prefer BSW/MSW.

Special Requirements

Applicants may be subject to a Criminal History Background search, Central Registry search, DMV/driving record check, and/or pre-employment drug screen. The investigation may include: fingerprint checks (State Police, FBI), local agency checks, employment verification and references, verification of education (relevant to employment), credit checks (relevant to employment) and other checks requested by the hiring authority. All offers of employment are contingent upon satisfactory results of the required checks and screenings. Must have a driving record that meets agency standard. May be required to participate in on-call afterhours coverage on a rotating basis. May be required to report for shelter duty during community emergencies and/or disasters.

Special Instructions to Applicants Applications for this position must be submitted electronically through this website. Mailed, e-mailed, faxed or hand delivered applications will not be accepted.

Job Type: Full-time

Pay: $45,591.00 - $55,591.00 per year

Benefits:

  • Dental insurance
  • Flexible schedule
  • Flexible spending account
  • Health insurance
  • Health savings account
  • Life insurance
  • Paid time off
  • Retirement plan
  • Vision insurance

Schedule:

  • 8 hour shift
  • Monday to Friday
  • On call

Ability to commute/relocate:

  • Rocky Mount, VA 24151: Reliably commute or planning to relocate before starting work (Required)

Language:

  • Bilingual (Preferred)

License/Certification:

  • Driver's License (Preferred)

Willingness to travel:

  • 25% (Preferred)

Work Location: In person




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