Front Desk Associate Job at Residence Inn Boston Andover
The Residence Inn Boston Andover is currently looking for the newest member of its All-Star Team!
The Residence Inn Boston Andover is currently looking for the newest member of its All-Star Team! We want to create an environment in which our guests and associates can thrive and, as such, are looking for an individual who:
- Is energetic, motivated individual who can deliver exemplary customer service to each and every guest!
- Is able clearly communicate with every hotel department to ensure that all guests needs are met and expectations are exceeded!
- Is willing to develop his/her knowledge of the hotel’s operating procedures as well as the local area!
- Is looking to gain more experience in the hospitality industry by working closely with the General Manager and Assistant General Manager to properly care for the hotel, the guests and the associates!
- Is able to promote the Marriott Rewards Program to drive customer loyalty!
The successful candidate will:
- Possess a sincere desire to help people
- Maintain a professional and well-groomed appearance
- Be able to stand and walk for extended periods
- Have excellent English speaking/communication skills
- Be able to work a variety of shifts including evenings (3pm-11pm), weekends, and holidays
- Possess great communication skills and be a good listener
- Ability to respond quickly to changing needs of hotel guests and hotel staff
- Must be computer literate.
- Previous hotel experience and knowledge of hotel Front Office software (FOSSE) a plus
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