Dermatology Associates of Western Connecticut is currently seeking a full time Front Office Receptionist. The successful candidate is responsible for accurately entering patient registration information including any updates and verification, appointment scheduling, co-pay/time of service payment collection, and the dissemination of other appropriate information utilizing our EMR. This person will be the first and last contact with our patients therefore important to make a positive, lasting impression.

Candidate must be able to work 35+ hrs per week. Reliable transportation is required as our Front Desk Receptionists travel to our offices in Newtown, New Milford, Ridgefield and Southbury on a scheduled rotation, which may include a late night and/or Saturday morning as required.

Primary position responsibilities are but not limited to:

• Cordially greet and check-in patients utilizing the EMR, verify and update necessary patient information in EMR.
• Enter and scan with accuracy insurance card, pharmacy card, and demographic information and office notes into EMR.
• Maintain office appointments for patients (including recalls and reminders).
• Assist with patient flow.
• Maintain all practice files and medical records.
• Collect appropriate co-payments and private or self-pay fees at the time of discharge.
• Schedule necessary follow-up appointments.
• Convey all necessary demographic, referral, and insurance information to the billing department.
• Answer telephones, screen calls (to insure that each call is sent to the proper destination) and take messages.
• Assist in the transport of necessary materials to satellite locations.
• Work as a functional team member of the practice.

Must have excellent attention to detail, strong communication and computer skills, exceptional multitasking skills, and have a pleasant demeanor.

Prior Front Desk Medical Office experience is required. We require a professional, friendly, positive attitude and able to multitask while providing accurate work.

We offer a competitive salary, Health, Life, Disability benefits and 401k.

Job Type: Full-time

Pay: $17.50 - $19.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Flexible schedule
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday
• Weekend availability

Ability to commute/relocate:

• Danbury, CT: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Customer service: 1 year (Required)

Work Location: In person

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