Guest Experience Specialist Newton, MA Job at VIO Medspa
VIO Med Spa is hiring for our newest location in Newton!
POSITION SUMMARY:
Guest Experience Associates work closely with all team members and guests. Creating an engaged, fun, professional and caring environment will ensure the success of the team.
- Team oriented, passionate about customer service and compassionate.
- Strong Telecommunication skills
- Ability to make sales and marketing calls
- Strong use of CRM
- Minimum of 2 years’ experience required.
- Spa experience a plus.
- Must be patient, kind and have attention to detail.
- Knowledgeable of various med spa services, products, and skin care best practices.
- Availability for morning, evening and/or weekends as needed
- Must have Saturday availability
RESPONSIBILITIES:
- Expected to make 30-50 lead generating calls a day
- Understands Product/Service knowledge
- Open and/or closing responsibilities.
- Maintain ongoing communication with all guests.
- Follow all transaction protocols.
- Attend professional development training/learning sessions.
- Client Follow up, marketing, sales calls
- Sales and membership goal attainment
ABOUT US:
VIO Med Spa is an age, beauty and wellness spa that provides unparalleled and innovative services for both men and women who want to retain that timeless look and feel without engaging in invasive procedures. We offer all the traditional services one might expect from a boutique med spa, but also the latest cutting-edge technologies and therapies offered in the wellness and esthetics industry.
We are looking for candidates who want to grow our company as we expand throughout MA. We are currently looking for part-time and full-time in our NEW Newton location . Pay range depending on skill and experience. $25/Hr for experience/day-supervisor level.
Work Remotely
- No
Job Types: Full-time, Part-time
Pay: $18.00 - $25.00 per hour
Benefits:
- Employee discount
- Flexible schedule
Schedule:
- 8 hour shift
- Weekend availability
Supplemental pay types:
- Bonus pay
- Commission pay
Ability to commute/relocate:
- Newton Upper Falls, MA 02464: Reliably commute or planning to relocate before starting work (Required)
Application Question(s):
- Ability to make cold calls and feel comfortable with lead generation
Experience:
- Customer Service: 2 years (Preferred)
- Sales: 2 years (Preferred)
Work Location: One location
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