Guest Services Agent Job at Westin Ka'anapali Ocean Resort Villas
There is nothing more fun than going on vacation with family and friends, creating memories that will last a lifetime. At Marriott Vacations Worldwide, we are fortunate to bring our Owners and guests unforgettable vacation experiences to life. But, the fun is not just for our Owners and guests… our associates are encouraged to have fun too! Creating an environment they want to come to every day is a top priority. An environment that is comfortable, fosters teamwork, allows everyone to be themselves and most importantly reinforces #theMVWay – Our Culture of Fun!
Job Type: Casual On-Call
Relocation: Not Offered for this position.
Front Desk Agent
- Interacting directly with Owners and guests from the time they arrive on property until they depart.
- Processing all guest arrivals and departures, and providing accurate information about the resort and surrounding area while delivering a personalized vacation experience for each Owner and guest.
- Organize, secure, and maintain all files and records in accordance with document retention and confidentiality policies and procedures.
Requirements:
- Casual On-Call: Must be available to work 2 days minimum (1-2 days Fri-Sun)
- Must have great customer service skills – all of our positions come into contact with guests!
What does MVW offer?
- Competitive Pay!
- Medical/Dental/Vision/401K opportunities!
- Travel discounts!
- Credit Union Membership!
- Free Daily Meal!
- Growth and Development Opportunities!
Follow us on Social Media!
- Instagram: @marriottvacationsworldwide
- Facebook: Marriott Vacations Worldwide
- Twitter: @mvwcareers
Marriott Vacations Worldwide is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.
JR42155
Job Type: Part-time
Benefits:
- 401(k)
- 401(k) matching
- Employee assistance program
- Employee discount
- Professional development assistance
- Referral program
Schedule:
- Holidays
- Monday to Friday
- Weekend availability
Ability to commute/relocate:
- Lahaina, HI 96761: Reliably commute or planning to relocate before starting work (Preferred)
Experience:
- customer service: 1 year (Preferred)
Work Location: One location
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