Honda Vehicle Improvement Specialist Job at Norm Reeves
As our Vehicle Improvement Product (VIP) Specialist, you’re one of the most important team members at Norm Reeves Honda of North Richland Hills. You’re responsible for creating a super Norm Reeves Honda experience for all of our guests and using your communication skills to identify needs and offer trade in solutions to our service department guests.
Your work will ensure our guests leave 100% satisfied with their Norm Reeves Honda experience. This role is a great way for a dedicated and outgoing person to kick start your sales career with us!
What You’ll Do:
- Greet and offer assistance to customers who enter the service department drive
- Communicate empathetically with guests about their vehicle needs
- Offer solutions and trade in options to our service guests
- Follow up on warm leads using the lease-end CRM tool
What You’ll Need:
- Full time availability. You’ll also need to be at least 18 years old.
- A valid driver’s license and acceptable driving record.
- Creative, positive, team player attitude.
- Ability to analyze situations and make win-win business decisions.
- Honesty, empathy, and exceptional communication skills.
- Able to work in team-based and independent settings.
What We Offer:
- Free training opportunities
- Advancement opportunities
- Tuition Reimbursement - Up to $2,000 reimbursement within 12-month period
- 401k with Matching Contribution – 25% match on up to $4,000 contribution per year
- Paid Time Off and Holidays
- Medical (PPO), Dental (PPO & HMO), Vision (PPO) and complimentary Group Life Insurance
- Employee Referral Bonus Program
- Section 125 Cafeteria Plan & Flexible Spending Account (allows employees to pay for certain qualified expenses on a pre-tax basis)
- Company partner discounts on national and local brands (LifeMart)
- Generous employee and family member discounts on sales, service and parts at our many locations
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