Housing Liaison Services (HLS)

The Housing Liaison works under the supervision of the Case Manager Coordinator to provide high quality Housing Liaison Services to participants currently experiencing homelessness or housing instability. Participant needs will range from intensive short-term support to permanent supportive housing. This position will work collaboratively with program staff at HLS to address the social and housing needs of participants. This position may be co-located at HLS Program Location and requires some field-based work. Organization serves individual that are unhoused and part of the DAVS program in Washington County and is located in DAVS Office.

Wage Range: $52-54k Annual

Hours: 35-40 hours per week; day shift 8am to 4pm

Location: Hillsboro

Benefits: Employer paid medical/vision/dental for employee (100%) and 50% covered for dependents. 10 days of Vacation, 5 days of PTO, 7 paid holidays, professional development opportunities, and a flexible work schedule. A bilingual differential of $2,000 per year is available for staff who meet the fluency standards as administered by a third party assessor.

POSITION SUMMARY:

Reports to: SHS Program Manager and/or Executive Director

Employment Status: Full-time, contract, non-exempt

This position requires a valid drivers license, and vehicle to travel within 10 miles of the main office. Mileage reimbursement is offered.

ESSENTIAL DUTIES & RESPONSIBILITIES

• Provide a participant centered approach and excellent customer service that is sensitive to the challenges of homelessness, including medical and behavioral health issues, in efforts to achieve or obtain stable housing.
• Facilitate routine case conferencing meetings with HLS Program staff to establish a congruent service plan that addresses housing, social, and health needs of participants.
• Function as a “subject matter expert” on housing resources and services in Washington County. Advise HLS Program Staffon available resources and facilitate connections.
• Work collaboratively with HLS Program staff to follow up on service referrals and reconnect participants into housing services when needed.
• Conduct Washington County Community Connect assessments for participants and complete referrals to long and medium-term housing supports when appropriate.
• Conduct face to face screening and obtain consents.
• Provide rapid, one-time housing crisis resolution services to participants. Services may include making shelter referrals, administering hotel vouchers, assisting with utility arrears, or administering one-time financial assistance.
• Provide eviction prevention services as needed. Services may include paying rental arrears and working with property management to help participants resolve issues that threaten their housing stability including tenant rights and responsibilities.
• Ensure all documentation is prepared and entered into the Homeless Management Information system (HMIS) in a timely manner.
• Maintain working knowledge of tenant rights and responsibilities as well as fair housing laws. Stay informed of emerging housing resources and services throughout Washington County.
• Assist with connecting housing service recipients to HLS Program services when appropriate.
• Maintain Professional Development growth.

MINIMUM QUALIFICATIONS:

• Minimum 2 years of experience providing related services to similar population.
• Lived experience can be used in place of educational requirements.
• Working knowledge of Microsoft Office products, including Word and Excel.
• A valid Oregon driver’s license and insurance.
• Organized and detailed oriented; ability to manage multiple cases efficiently and effectively.
• Ability to work as a member of a team and independently.
• Strong people skills.
• Ability to work effectively with people of varying racial, ethnic, cultural, educational, and socio-economic backgrounds.

PREFERRED QUALIFICATIONS:

• Knowledge of or ability to learn the Homeless Management Information Systems (HMIS)
• Experience in the following areas: chronic homelessness, outreach and engagement strategies, housing navigation, best practice models, mental health and substance use disorder services, crisis intervention, suicide assessment and prevention, affordable housing and public benefits applications, housing and landlord/tenant rights, eviction prevention, etc.
• Experience working with participants with mental health disorders, chronic health issues, substance use disorders, and disabling conditions.
• Passion for ending homelessness.
• Bilingual (comes with extra 2000 dollars a month)

Job Type: Full-time

Pay: $52,000.00 - $54,000.00 per year

Benefits:

• Dental insurance
• Flexible schedule
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday

License/Certification:

• Driver's License (Required)

Shift availability:

• Day Shift (Required)

Work Location: One location

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