IT Operations Manager Job at Shutterfly
Description
At Shutterfly, we make life’s experiences unforgettable. We believe there is extraordinary power in the self-expression. That’s why our family of brands helps customers create products and capture moments that reflect who they uniquely are.
Shutterfly is looking to hire an IT Operations Manager for their Fort Mill, SC manufacturing facility.The IT Operations Manager leads a team that provides IT Engineering, IT Operations, Collaboration Services, and Systems Support in adopting new technology for the organization, supporting our proprietary platforms, and maintaining operational excellence. The Manager partners with business and technology stakeholders to ensure that all IT-related services are run with optimal performance, and that IT operations are supported efficiently.
What You'll Do Here:
- Oversee daily functionality of network and systems infrastructure
- Partner with manufacturing leadership to deliver optimal solutions
- Manage projects necessary for the maintenance and growth of the department’s services to the business
- Manage and mentor a team of technicians providing daily infrastructure and application support by training and coaching each engineer and communicating expectations
- 24/7 availability in resolution of high severity issues escalations
- Control IT infrastructure costs
- Maintain relationships with vendors as they help support the business
- Aid in the development of workflow, systems, and practices procedures that enforce ITIL standards
- Collaborate with architects and engineers in adopting new technology, and how it relates to the growth of the company
- 10+ years of IT experience
- 5+ years of experience working in a leadership position in an information technology or engineering role, preferably in a manufacturing environment
- Understanding of security disciplines, best practices, and standards
- Experience with system installation, configuration, and analysis
- Thorough knowledge of networks and cloud computing
- Leadership and organizational skills
- Ability to manage multiple projects across many facilities
- Outstanding communication skills Understanding of security disciplines, best practices, and standards
- Problem-solving aptitude
- Understanding of network administration and network concepts
- Six Sigma, Lean, ITIL or other business process improvement training or education is highly desired
- Proven experience with Scaled Agile Framework (SAFe) and/or other agile delivery methods
Supporting a diverse and inclusive workforce is important to Shutterfly not only because it directly reflects our value of Embracing our Differences, but also because it’s the right thing to do for our business and for our people. Learn more about our commitment to Diversity, Equity, and Inclusion at Shutterfly DE&I.
#SFLYTechnology
Please Note :
lionsolutions.net is the go-to platform for job seekers looking for the best job postings from around the web. With a focus on quality, the platform guarantees that all job postings are from reliable sources and are up-to-date. It also offers a variety of tools to help users find the perfect job for them, such as searching by location and filtering by industry. Furthermore, lionsolutions.net provides helpful resources like resume tips and career advice to give job seekers an edge in their search. With its commitment to quality and user-friendliness, Site.com is the ideal place to find your next job.