JOB SUMMARY

Performs routine technical and clerical functions. Performs venipuncture, specimen receipt and distribution of laboratory specimens; may perform CLIA waived laboratory tests.

Essential Job Duties

• Performs specimen receipt and distribution of laboratory specimens, labels tubes and specimen containers, collects specimens and performs simple tests under supervision.
• Performs venipuncture, specimen receipt and distribution of laboratory specimens; may perform CLIA waived laboratory tests.
• Performs phlebotomist duties as assigned.
• Assists pathologists as needed.
• Prepares solutions, labels tubes and specimen containers, collects specimens and performs simple tests under supervision
• Processes anatomic pathology and cytology specimens.
• Obtains blood specimens for all age groups serviced. Uses, maintains and cleans laboratory equipment and uses protective equipment to protect form exposure to chemical, radiation and infectious hazards.
• Must be knowledgeable of emergency procedures.
• Follows standard precautions at all times.
• Manages and operates laboratory equipment safely and correctly.
• Demonstrates knowledge of new testing methods, products, instrumentation; remains informed on all current technologies.
• Maintains current knowledge of hospital policy, CAP, JCAHO, state and other regulatory requirements.
• Demonstrates the ability to be flexible, organized and function under stressful situations.
• Demonstrates the value of team concept on a consistent basis.

PROFESSIONAL REQUIREMENTS

• Reports to work on time and as scheduled, completes work within designated time.
• Adheres to scheduling requests of the department (Works weekends, no “special days off”, no exceptions).
• Adheres to the Customer Service Standards of BSWMC-Sunnyvale while representing the organization in a positive and professional manner.
• Communicates the mission, ethics and goals of the facility, as well as the focus statement of the department and complies with all organizational policies regarding ethical business practices.
• Utilizes computerized punch time system correctly.
• Completes annual education requirements and maintains regulatory requirements.
• Adheres to dress code, appearance is neat and clean and wears identification while on duty.
• Completes in-services and returns in a timely fashion and has not missed any mandatory in-services.
• Attends at least 8 staff meetings annually, is responsible for information presented at monthly staff meetings that he/she is unable to attend.
• Actively participates in performance improvement and continuous quality improvement (CQI) activities.

REGULATORY REQUIREMENTS

• High school diploma or equivalent
• Preferred: Completion of phlebotomy program
• Ability to complete blood draws independently within six-weeks of hire
• Preferred: 6 months of laboratory experience

LANGUAGE SKILLS

• Ability to effectively communicate in English, both verbally and in writing.
• Additionally, languages preferred.

SKILLS

• Interpersonal skills to interact in a professional and competent manner using effective listening, verbal and written communications with patients, clients, laboratory colleagues and other healthcare professionals.
• Service orientation actively looking for ways to care through respect, courtesy, empathy and warmth when communicating with patients and clients.
• Aware of response to others by using feedback, listening skills, verbal and non-verbal communication skills.
• Team-work skills contributing to departmental success.
• Operate basic laboratory equipment, computers and medical software.
• Accurate data entry into medical software.
• Attention to detail to verify relevant data and process specimens ensuring appropriate specimens are handled, packaged and shipped to the designated laboratory according to established protocols and specimen integrity.
• Understands the pre-analytical variables that affect laboratory specimens.
• Correct application of laboratory medical terminology and measurements.
• Organizational, planning, and prioritization skills to handle multiple tasks and accomplish work accurately and timely.
• Demonstrates problem solving by taking the appropriate actions regarding questionable findings or concerns.
• Capable of handling multiple priorities in a high volume setting.

PHYSICAL DEMANDS

• For physical demands of position, including vision, hearing, repetitive motion and environment, see following description.

Employment practices will not be influenced or affected by an applicant’s or employee’s race, color, religion, sex (including pregnancy), national origin, age, disability, genetic information, sexual orientation, gender identity or expression, veteran status or any other legally protected status. Tenet will make reasonable accommodations for qualified individuals with disabilities unless doing so would result in an undue hardship.