Lake Champlain Chocolates Retail Sales Assistant Manager Job at Lake Champlain Chocolates

Lake Champlain Chocolates Burlington, VT 05401

Vermont is more than an address for Lake Champlain Chocolates. It's home — where we live, who we are, and how we do business. It's also where we make our chocolates — right here in Burlington by the shores of Lake Champlain. And from the first truffle in 1983 to present day, Vermont has inspired us to take a craftsman’s approach to chocolate: creativity, patience, and mastery.

Seeking a passionate chocolate lover to join and lead our dynamic retail team! Must enjoy working with the public and care about providing customers with an exceptional experience. Lead a team and assist retail manager with all store operations including: managing daily procedures, organizing and effectively merchandising products, providing customer-focused service, following established procedures, hiring, developing and directing people, providing training and product knowledge. Ensure store is operating efficiently and cost effectively by monitoring store controllable expenses, inventory shortages, safety and security, profit assessment, scheduling efficiency, and staffing.

Prior retail and barista experience a plus. Full-time position available at our Pine Street location.

Ability to work weekends and holidays and extended summer hours, a must.

1. Assists with interviews, hiring and training of all store employees.

2. Assigns workers to specific duties and tasks and helps resolve any scheduling conflicts when the Retail Sales Store Manager is absent.

3. Upholds company policies, standards and philosophy.

4. Assists the Retail Sales Store Manager in implementing policies and procedures for the store.

5. Acting manager in absence of Retail Sales Store Manager.

6. Coordinates sales promotion activities.

7. Orders retail products.

8. Assists with monthly inventory.

9. Oversees all kitchen/production activity.

10. Responsible for training, motivating and team building.

11. Accountable for all employees’ actions when the Retail Sales Store Manager is absent.

12. Receive orders on Tuesday and Friday of each week.

13. Report any order variances to Retail Administrative Assistant.

14. Ensure proper safe levels during Retail Sales Store Manager’s absence.

15. Oversee projects and tasks through to completion.

16. Reconcile cash with sales receipts.

17. Maintains positive relations with vendors and suppliers.


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