Lead Patient Access Rep- Community Hospital Anderson Job at Community Health Network
Join our community
Community Health Network has an excellent opportunity available within our Patient Access team. If you are looking for challenging work and meaningful advancement, then you should consider a career with Community.
Where you fit in
The Lead Patient Access Representative will help coordinate all aspects of Patient Access in a manner that ensures a customer-focused quality conscious work climate. The primary function of this position is to assess the departments’ and individual team members’ needs for educational opportunities. It is the responsibility of the Lead to onboard new hires, develop training materials, provide statistical data to leadership, complete team member audits and provide coverage in patient access areas. The Lead will serve as a liaison for team members and supervisors through daily actions by serving as the first point of contact for team members for process and procedural concerns. This position requires participation in on-call rotation within the department.
Your exceptional skills
Your exceptional qualifications
Your life with Community
You work hard to provide our patients with the exceptional care, and you deserve benefits to match. Community offers a unique employment package that encompasses not only your day-to-day job, but also your career.
You will have the opportunity to grow your career thanks to scholarships and tuition reimbursement from the Community Health Network Foundation, and receive recognition for your achievements.
Apply today for immediate consideration.
Community Health Network has an excellent opportunity available within our Patient Access team. If you are looking for challenging work and meaningful advancement, then you should consider a career with Community.
Where you fit in
The Lead Patient Access Representative will help coordinate all aspects of Patient Access in a manner that ensures a customer-focused quality conscious work climate. The primary function of this position is to assess the departments’ and individual team members’ needs for educational opportunities. It is the responsibility of the Lead to onboard new hires, develop training materials, provide statistical data to leadership, complete team member audits and provide coverage in patient access areas. The Lead will serve as a liaison for team members and supervisors through daily actions by serving as the first point of contact for team members for process and procedural concerns. This position requires participation in on-call rotation within the department.
Your exceptional skills
- Ability to work well under pressure in a fast paced environment
- Excellent verbal and written communication skills, including email, face-to-face patient and co-worker interactions as well as professional phone skills
- Excellent written and verbal communication skills
- General knowledge of patient accounts
- Knowledge of registration requirements
- Working knowledge of billing/insurance requirements
- Knowledge of insurance requirements including: pre-certification, insurance verification, pre-registration and scheduling
- Ability to interact well with all types of customers
- Ability to develop and implement new processes
- Knowledge of medical terminology
Your exceptional qualifications
- Minimum of two years of experience in a healthcare/medical office environment
- High School Diploma or GED required
Your life with Community
You work hard to provide our patients with the exceptional care, and you deserve benefits to match. Community offers a unique employment package that encompasses not only your day-to-day job, but also your career.
You will have the opportunity to grow your career thanks to scholarships and tuition reimbursement from the Community Health Network Foundation, and receive recognition for your achievements.
Apply today for immediate consideration.
A representative and diverse workforce
At Community Health Network, we build teams that deliver exceptional care through empathy, communication and collaboration. Caregivers play a vital role in our mission as they fulfill our PRIIDE values: Patients First. Relationships. Integrity. Inclusion. Diversity. Excellence.
Community is proud to be an equal opportunity employer, ensuring caregivers feel welcomed, comfortable and respected in our environment at all times. We value different perspectives by actively seeking a diverse workforce that is inclusive and equitable to all.
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