Learning and Development (L&D) Coordinator Job at Pacific Aviation
Our Pacific Aviation family creates an environment where together, we can all succeed.
Pacific Aviation provide airport passenger-handling services to the world’s finest airlines. Our team members are the reason for our 25-years of success. Although we began on the west coast, we currently support over 10 airports across the country.
The ideal candidate for our Learning and Development Coordinator at San Francisco International Airport is a bright, ambitious, and motivated professional. We are looking for someone who can help adult learners succeed through engagement and effective teaching methods.
If you love promoting lifelong learning and have a passion for helping others succeed, apply today!
SUMMARY
Our SFO Learning and Development Coordinator is vital to the overall operations and growth of our valued team members. The ideal candidate will be familiar with delivering training to staff for exceptional customer service, compliance and safety.
Training & Education:
o Directs, maintains and coordinates training activities to ensure new hires and existing team members are fully trained on how to complete their functions safely and with a high level of quality.
o Facilitate training experiences, provide recurrent regulatory requirements training, and conduct additional trainings to ensure team members are will be successful on the job.
o Monitor and report on new hire orientation completion, facilitate training center and appointment reservations for recurrent e-courses, and compile report end of pay period to submit to payroll.
o Develop training instructions, procedures, classwork sessions, and e-courses to support the training and development team members.
o Manage and maintain the Learning Management System (LMS) for assignments and e-Courses.
o Update employee electronic access to the LMS regarding training and addition / removal of employee status.
Safety:
o Demonstrate an excellent safety behavior and attitude, follows regulatory practices and rules, recognizes, and reports hazards and promotes effective safety reporting.
o Acts as an information conduit to bring safety issues to the attention of management and to deliver safety information to the organization ‘s staff, contractors and stakeholders
o Assists in the continuous improvement of the hazard identification and safety risk assessment plans and the organization ‘s Safety Management System.
o Support the maintenance, documentation, and reporting of supplies and safety equipment.
Quality:
o Conduct regular quality and safety audits to identify opportunities for improvement and ensure services are being provided with the highest quality and safety.
o Support the development of quality checklists and processes to improve the company’s ability to support team members
o Conduct, investigate and resolve/address issues of noncompliance with processes/procedures related to training, safety, & quality
Administration
o Support administrative duties required to conduct training activities and document safety and quality inspections.
Requirements
Qualifications:
- 2-3 years of experience conducting training and facilitating. Airport experience is a plus.
- Must possess a valid driver’s license or equivalent
- Must be able to obtain and maintain an airport badge
- Must be able to obtain First Aid/CRP Certification
- Must have a safety-oriented mindset
- Must be able to enthusiastically engage trainees and team members in order to facilitate captivating learning experience and knowledge retention
- MUST BE LOCATED IN SAN FRANCISCO, CA (or nearby- this is an onsite role)
Benefits
$25-27+ per hour
Medical benefits
401k
Paid Time Off
Holidays
At Pacific Aviation/SAS we don’t just accept differences — we celebrate them and believe that a diverse team is a strong team. We thrive on our varied backgrounds and perspectives for the benefit of our employees, our services, and our community. All candidates for hire, promotion and performance are evaluated on the basis of merit alone.
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