ARE YOU LOOKING FOR A FUN PLACE TO WORK?. FAST-PACED ENVIRONMENT? MEETING NEW PEOPLE EVERY DAY...PUT THOSE EXCELLENT CUSTOMER SERVICE SKILLS TO WORK. COME JOIN THE BIGGEST SMALL AIRLINE IN THE INDUSTRY.

Southern Airways Express is seeking an Airport Cross-Utilized Agent. Cross-Utilized Agents are the primary representative(s) in our airport stations. The position is responsible:

• Handling all customer service activities, including greeting and checking in passengers, handling luggage, booking/re-booking flights
• Assisting with passenger loading/unloading
• Responsible for all ramp duties in our smaller stations.
• Ensuring FAA, Airline, and airport regulations are followed
• Enforcing safety/security measures and protecting sensitive zones
• Handling luggage weights of up to 70 lbs and monitoring luggage for size, quantity, and weight

• Reviewing baggage tags for accuracy
• Providing information on arrival and departure times, boarding procedures, carry-on regulations and seating arrangements
• Making announcements over a public address system
• Processing credit card payments
• Directing aircraft parking and dispatch on the ramp
• After training, towing aircraft to proper parking positions on the ramp
• Maintaining work area and mechanical equipment in proper order

Education:

· High school diploma or equivalent

Miscellaneous Requirements:

· Valid driver’s license and reliable transportation

· Computer skills – ability to learn reservation and phone systems, proficient with a PC

Ability to work within a 24/7 operation including holidays

· Ability to pass a 10-year background check and pre-employment drug screen

· At least 18 years of age

· Authorized to work in the U.S. per the Immigration Act of 1986

Work Experience:

· Prefer at least 1 year of prior customer service experience

Work Remotely

• No

Southern Airways Corporation is an EEO/AAP employer and as such all qualified applications will receive consideration for employment without regard to their protected veteran status, race, color, religion, sex, sexual orientation, gender identity, or national origin - and will not be discriminated against on the basis of gender, race, or disability.

Job Types: Full-time, Part-time

Pay: From $12.00 per hour

Benefits:

• Employee discount
• Flexible schedule

Schedule:

• Day shift
• Evening shift
• Holidays
• Monday to Friday
• Night shift
• Weekend availability

Education:

• High school or equivalent (Required)

Experience:

• Customer service: 1 year (Preferred)

Work Location: In person

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