Company Description

Why Wellmark: We are a mutual insurance company owned by our policy holders across Iowa and South Dakota, and we’ve built our reputation on nearly 85 years’ worth of trust. We are not motivated by profits, but instead motivated by the well-being of our friends, family, and neighbors our members. If you’re passionate about joining an organization who puts its members and employees first, provides best-in-class service, and is committed to sustainability and innovation, consider applying today!

Why Wellmark Technology? Wellmark is building innovative, modern solutions using cutting edge technology. We drive organizational transformation and business strategy by empowering our Technology team to innovate new and elegant solutions that enhance the customer experience. Together, we’re leaning into the future, owning the outcome and driving change to evolve the way we work.

More about our unique benefit offerings here.

More about working at Wellmark here.

Job Description

Job Level: This role can be filled at the Enterprise Cloud Engineer III or Enterprise Cloud Engineer IV level depending on work experience, skills, and demonstrated ability. Please apply if you have the minimum experience required below or if you have much more experience!

About the Career: In this role, you will oversee and lead the planning, development, deployment and management of network technical solutions. Though collaboration with Cloud Engineers, Developers, Security and business stakeholders optimize code templates and patterns, security, automation, and system performance/availability. Ensure solutions developed adhere and align with overall architecture standards. Serve as a technical resource for other engineering staff, project teams in the overall design for assigned deliverables. Work cross- functionally with business stakeholders and technology resources in technical planning and system delivery.

Our Ideal Candidate: You feel effective when you can be proactive and both lead and participate in the development of technology solutions. You are energized at the opportunity to not only work with members of your team, but also with numerous other technology teams to ensure a successful project completion. Some people may have told you that the secret behind your success is the creativity and collaboration and ability to present your solutions.

Availability for rotating on call (typically low call volume), as well as a rotation of maintenance weekends will be included with this role. Additional information will be provided in the interview process.

Qualifications

Required:

• Bachelor's Degree or direct and applicable work experience
• Minimum 4 years’ progressive experience:
  • Network architecture design and operations with an emphasis on network design, project planning within enterprise wide data communications
  • Network security with a focus on external and internal communications
  • Experience utilizing enterprise level network reporting, management tools and applications
  • Designing and managing enterprise network solutions that leverage:
    • Amazon Web Services (AWS) connectivity and solution experience
    • Microsoft Azure connectivity and solution experience
    • Cisco Enterprise Networking
    • Palo Alto Next Generation Firewalls
• Demonstrated experience with scripting / automation tools and concepts
• Proven experience with a variety of virtualization technologies in multi-tenant, private and hybrid cloud environments. Hands on experience creating reusable solutions (patterns), including familiarity with implementing ‘design for failure’ approaches
• Demonstrated ability to collaborate across all technical teams in the process of defining IT Solution scope, business/system requirements, and writing/executing test cases
• Strong communication skills (both written and verbal) with the ability to influence and drive change as well as adapt communication to your audience, with experience creating presentations and presenting to senior technical leaders
• Advanced problem solving / trouble shooting experience to identify root cause for multi-platform issues and provide innovative solutions
• Understand risk and how enterprise level changes impact an organization. Mentor and coach others within team on impact of changes
• Take action to assist in design and implementation of new processes, solutions and measurement of impact
• Proactive in nature and someone that is naturally curious, inquisitive and willing to learn new skills
• Travel less than 5%.

Preferred:

• Bachelor’s degree
• Cisco Certified Network Professional (CCNP)
• Appropriate technical certifications relative to area of expertise

Additional Information

a. Serve as an escalation point for an Engineer I or II regarding troubleshooting and issue resolution for applications or systems. Responsible for troubleshooting and issue resolution for platforms and will work with Cloud Engineers, Developers, Security, Architects and other appropriate stakeholders as part of issue resolution.

b. Enhance and design new and existing processes and patterns. Assist in build and install of services and platforms as needed to support overall stability. Review, drive and implement best practices around scripting.

c. Coordinate and lead planning and execution of new services and platform implementation/deployments. Coordinate installations, customization and maintenance of new services and platforms and interfaces with vendors as needed.

d. Assist in design of recommended technical enhancements for existing services and processes. Leads process optimization and improvements; including advanced automation scripts to support and maintain a resilient and scalable cloud environment. Be available to assist with on call escalation as needed.

e. Ensure systems availability and performance. Inform leadership and/or Engineering peers of systems health and create incidents for remediation.

f. Engage with stakeholders to understand their business needs in order to design and implement a appropriate solutions (e.g. process, technical).

g. Act as escalation point for off-shore administration teams regarding technical design and cloud solution implementation; including review and quality assurance. Work with Engineer peers and Procurement to coordinate any vendor issues or escalations; including contract reviews as necessary.

h. In partnership with Vendor Management, Procurement and Internal Audit, collaborate to resolve issues related to Third Party Risk analysis and contractual obligations.

i. Draft and publish team documentation (e.g. process, run-books, diagrams etc.), and coordinate with other Engineer peers to maintain and ensure all is kept up to date and accurate.

j. Maintain compliance with all applicable legal, regulatory, licensing, governance, and contractual requirements by helping to establish and monitor effective processes and procedures. Stay up to date with technology policies and procedures; including updates for non-enterprise level systems, team processes and diagrams.

k. Other duties as assigned.

An Equal Opportunity Employer

The policy of Wellmark Blue Cross Blue Shield is to recruit, hire, train and promote individuals in all job classifications without regard to race, color, religion, sex, national origin, age, veteran status, disability, sexual orientation, gender identity or any other characteristic protected by law.

Applicants requiring a reasonable accommodation due to a disability at any stage of the employment application process should contact us at careers@wellmark.com