Available Title(s):
107M-YN_CS_NPS - Program Assistant

Business Title:
Program Assistant

Employee Type:
Classified

Time Type:
Full time

Position Term:
12 Month

Position Details:

Summary of Duties:

The Program Assistant performs specialized technical/clerical duties in support of the myWSU student records system. Under general supervision, perform complex clerical projects specific to myWSU and the Reinstatement program in support of departmental program services. Provide students, faculty and staff, program participants and/or the public with information and interpretation of policies and activities related to academic advising, program plan and advisor changes, major and minor certification updates, academic tutoring, and academic reinstatement. Duties include creating written communications, and maintaining electronic and manual record keeping/filing systems and/or data base files relating to program operations. Other duties include assisting with some front desk operations including appointment scheduling, responding to phone and email inquiries and requests for information, processing mail, and greeting/directing department clientele to appropriate services.

Required Qualifications:

• High school graduation or equivalent AND two years of full-time clerical experience OR equivalent education/experience.
  
• Strong computer skills including demonstrated proficiency with Microsoft Office applications including Word, Outlook and Excel.

Preferred Qualifications:

• Experience with student records.
  
• Demonstrated willingness to learn new skills and take on new challenges
  
• Customer service experience.
  
• Demonstrated organizational skills
  
• Demonstrated ability to multi-task and complete assignments with frequent interruptions.
  
• Demonstrated ability to work and think independently with good decision-making capabilities.
  
• Experience with Microsoft Access.

Additional Information:

Area/College:

Provost Office

Department Name:

Academic Success and Career Center

City, State, Zip:

Pullman, WA 99164

Department Link:

ascc.wsu.edu

Monthly Salary:

Range 35, $2,890 to $3,821 (A-M) | Successful candidates typically begin at the beginning of the salary range and receive scheduled salary increment increases in accordance with WAC 357-28.

WSU offers a comprehensive benefits package which includes: paid sick and vacation leave; paid holidays; medical, dental, life and disability insurance package for employees and dependents; retirement; deferred compensation and optional supplemental retirement accounts.

For a more detailed summary of benefits offered by WSU for classified staff visit: https://hrs.wsu.edu/wp-content/uploads/2023/01/2023-Benefit-Overview-for-Civil-Service.pdf. Find total compensation here: https://hrs.wsu.edu/managers/recruitment-toolkit/total-compensation/.

FTE:

100%

This is a permanent position.

Posting Close Date:

This posting has been updated to close the position on Sunday, April 16, 2023 at 11:59 p.m.

Background Check:

This position has been designated by the department to require a background check because it requires access to children or vulnerable adults as defined by RCW 74.34, engages in law enforcement, requires security clearance, interacts with WSU students in a counseling or advising capacity, has access to personal identifying and/or financial information, unsupervised access to university buildings/property, or other business-related need. A background check will not be completed until an initial determination of qualification for employment has been made.

Application Instructions:

Applicants must attach the following documents to their online application: 1) resume and 2) cover letter. Application materials should clearly communicate how the applicant meets all required qualifications and additional requirements. Applicants are required to include contact information for professional references within the application.

Required Documents:

• Cover Letter
  
• Resume

WASHINGTON STATE UNIVERSITY IS AN EQUAL OPPORTUNITY/AFFIRMATIVE ACTION EDUCATOR AND EMPLOYER. Members of ethnic minorities, women, special disabled veterans, veterans of the Vietnam-era, recently separated veterans, and other protected veteran, persons of disability and/or persons age 40 and over are encouraged to apply.

WSU employs only U.S. citizens and lawfully authorized non-U.S. citizens. All new employees must show employment eligibility verification as required by the U.S. Citizenship and Immigration Services.

WSU is committed to providing access and reasonable accommodation in its services, programs, activities, education and employment for individuals with disabilities. To request disability accommodation in the application process, contact Human Resource Services: 509-335-4521 (v), Washington State TDD Relay Service: Voice Callers: 1-800-833-6384; TDD Callers: 1-800-833-6388, 509-335-1259(f), or hrs@wsu.edu.

To apply, visit https://wsu.wd5.myworkdayjobs.com/en-US/WSU_Jobs/job/Pullman-WA/Program-Assistant_R-8466

Washington State University is an Equal Opportunity/Affirmative Action Educator and Employer.

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