Receptionist

Urgency - Urgent

Weekly Hours - Part-time or Full-time, Approx. 20-40 hours per week

Pay - $18-$22/hour plus benefits

Responsibilities

• Maintain a warm and welcoming showroom
• Greet and direct walk-in customers
• Answer and direct incoming phone calls
• Process customer orders placed by phone, email, online sales channels, and mail
• Scan, file, and record various documents for vendors and customers
• Assist coworkers as needed

About NEW Hydraulics

Mission
To provide the best possible equipment and solutions to our customers by providing the right product at the right time at the right price with the right attitude.

Vision
To have a reputation as the knight in shining armor for our customers when they need new or repaired parts so they can, in turn, fulfill their own mission and vision.

Values
Integrity - Saying what we do and doing what we say
Respect - Treating our co-workers, customers, and suppliers as intrinsically valuable people
Ownership - Taking responsibility for our actions and impact as a company and individuals
Honor - Making the ethically, morally, and legally just decisions even when they come at a price
Optimism - Having hope for the future and choosing to find fun and joy in the everyday
Balance - Finding the "both/and" in life, not the "either/or" - professional AND fun, employees AND customers, quantity AND quality, work AND life, autonomy AND accountability, rules AND creativity, etc.

Focus
NEW Hydraulics, Inc. is all about the Art of Uptime™ in everything we do, but we have two main specialties. The first specialty is hose and tube assemblies, which can be separated into one-time custom reproduction, repeatable aftermarket replication, and low- to mid-volume production. Our second specialty is snowplows and spreaders. We are a dealer and repair shop for WESTERN®, FISHER®, and SnowEx® snowplows and salt spreaders, and we provide local installs, local repair, and nationwide shipping for all our brands.

About Our Team

Our team has high standards and hopes you do too! Every member has been hand-picked based primarily on attitude and values. While some have brought expertise from past experiences, all have received continuous on-the-job training. Every individual desires constant growth, whether it is learning new areas of the business or becoming an expert in one area.

Our employees are fun, hard-working people. They love seeing their co-workers succeed and love working together, but are also able to tackle solo projects with enthusiasm. They take pride in their work, knowing the value of what they put out has an impact on coworkers and customers alike.

Perks of Working Here

Impact
We know that each person does make an impact - whether positive or negative - on their surroundings. We value input from every person no matter their position in the company because every person has value. Without any single employee, we wouldn't be able to do all that we do. We also take pride in the impact we make on our customers. Some of the most common customer feedback we receive is about how thankful they are that we do what we do, and that we do it so quickly and so well. Knowing that, it's hard not to recognize just how much the service we provide matters.

Growth
We're a small company with a track record of aggressive growth, with no plans of slowing down. We share our successes with our employees, since without them it wouldn't be possible to do all that we do. To show our appreciation, we offer programs like profit sharing, generous pay raises, and ever-expanding benefits (currently including health insurance, PTO, and retirement contributions). We also encourage our employees to shift and grow in their roles as the company grows.

Stability
The pandemic hurt many businesses, some beyond repair. The good news here is that our customer base is constant, so our work is constant. Farms will always need to produce food, new construction and maintenance will always be in demand, and snow will always need to be plowed in the Midwest. Because these recession-resistant industries are our backbone, we can confidently claim to be recession-resistant as well. We always have internal projects going on, so even during periods of lower customer demand, we have work that needs to be done. We have never had to lay off or let go of any of our employees due to lack of work, and we can't imagine that ever being the case in the future.

Flexibility
Whether you're looking for part- or full-time work, early or late shifts, three day weekends, or an entirely customized schedule, we'll do our best to accommodate your needs. We also do our best to maximize each employee's interests and skills, regardless of traditional titles or job descriptions.

Education
There's no substitute for having a good head on your shoulders, but hard skills aren't innate and everyone is a beginner at some point. We provide as much on-the-job training as is necessary for you to feel comfortable and confident in your responsibilities. We also know the importance of higher education and external certification programs, and are understanding of students' needs for flexibility.

Comfort
Look, working in a shop is not a cushy job. But we prioritize your comfort with a temperature controlled environment. We have air conditioning in the summer, and both forced air and in-floor heating in the winter. We also have a fantastic employee break room complete with a fridge and freezer, microwave, toaster oven, griddle, skillet, hot plates, full dishware, and a dishwasher. Seriously, it's an entire freaking kitchen.

Connection
We actually kind of like each other. Most of our employees consider themselves friends outside of work, and we celebrate and struggle together through life's ups and downs. We regularly have company-sponsored get-togethers outside of work hours, as well as unofficial hangouts in small groups. Every summer, everyone is invited to Paul's lake house for a weekend of fun and relaxation.

Employee Benefits

• Flexible schedule - Full-time employees can choose to work 4/10s, 5/8s, or 3/10s and 2/5s
• No weekends - Our core operating hours are Monday-Friday, 7:30am-6:00pm
• Paid Time Off - Full-time employees get 4 weeks of PTO per year
• IRA Contribution - We offer IRA contribution, no matching required
• Health Insurance - We provide reimbursement for medical expenses including health insurance premiums, doctor visits, and medication expenses
• Profit Sharing - Once a quarter, profits are shared in the form of a bonus to all employees
• Clothing and PPE - Employees are provided with company shirts, and a yearly allowance for other approved work clothing and PPE
• Tooling - all tools are provided, so no need to pay for and maintain your own equipment

Current Job Openings

We respect tradition, but we don't let societal norms hold us back. NEW Hydraulics needs people to perform a wide variety of tasks, and we aren't afraid of mixing and matching responsibilities that don't normally go together. Maybe you like sitting at a computer most of the day, but love getting some fresh air for a few hours a week. Or maybe you like to work with your hands and aren't afraid of getting dirty, but need some time interacting face-to-face with walk-in customers. Or perhaps you love preventing problems from happening by following prescribed procedures, but don't do so well at troubleshooting once a problem pops up. Whatever your blend of interests and skills, you belong here.

Below is a sampling of the tasks that we could use your help with on a regular basis at NEW Hydraulics. They are categorized based on traditional job descriptions, but we encourage individuals to break the mold. We're a team, and we love it when our employees have a wide variety of skills in order to cover for and support each other during the ebb and flow of our industry's demands. If you see a handful of tasks from multiple categories that interest you, please don't hesitate to reach out and take the first step to becoming part of our team!

Snowplow Mechanic & Technician

Urgency - Very Urgent

Weekly Hours - Full-time, Approx. 40 hours per week

Pay - $20-$30/hour plus benefits

Responsibilities

• Assemble and install new snowplows and spreaders
• Troubleshoot and repair used snowplows and spreaders
• Use computer systems to track projects and communicate with team members
• During off season - assist with tube and hose assembly and misc. shop projects
• Assist coworkers as needed

Tube Production Specialist

Urgency - Very Urgent

Weekly Hours - Full-time, Approx. 40 hours per week

Pay - $20-$28/hour plus benefits

Responsibilities

• Make bent tubes for OEM production orders
• Make tube and hose assemblies for aftermarket sales
• Perform regular quality checks on all manufactured items
• Use computer systems to track projects and communicate with team members
• Assis Hydraulic Assembly Specialist with walk-in custom tube and hose replication
• Assist other coworkers as needed

Maintenance Mechanic and Groundskeeper

Urgency - Urgent

Weekly Hours - Full-time, Approx. 40 hours per week

Pay - $20-$30/hour plus benefits

Responsibilities

• Create and implement a full preventive maintenance program
• Use computer systems to schedule maintenance, track projects, and communicate with team members
• Perform maintenance and repairs on small and large equipment
• Maintain safe, functional, and beautiful indoor and outdoor spaces
• Plan and execute minor building improvements
• Assist coworkers as needed

Shipping and Receiving Clerk

Urgency - Urgent

Weekly Hours - Full-time, Approx. 40 hours per week

Pay - $18-$22/hour plus benefits

Responsibilities

• Check vendor acknowledgements for accuracy
• Check in and put away incoming inventory
• Process vendor shortage and warranty claims
• Cycle count all inventory
• Pull parts for local order fulfillment and assembly
• Ship parts to non-local customers
• Assist coworkers as needed

Receptionist

Urgency - Urgent

Weekly Hours - Part-time or Full-time, Approx. 20-40 hours per week

Pay - $18-$22/hour plus benefits

Responsibilities

• Maintain a warm and welcoming showroom
• Greet and direct walk-in customers
• Answer and direct incoming phone calls
• Process customer orders placed by phone, email, online sales channels, and mail
• Scan, file, and record various documents for vendors and customers
• Assist coworkers as needed

Marketing, Social Media, and Website Maintenance

Urgency - Not Urgent

Weekly Hours - Approx. 20 hours per week

Pay - $18-$24/hour plus benefits

Responsibilities

• Create text, image, and video content for various print and online media
• Post to social media on a regular basis
• Respond to social media messages and comments
• List new parts on online store
• Maintain current info for online parts
• Support online customers

Job Types: Full-time, Part-time

Pay: $18.00 - $22.00 per hour

Benefits:

• Employee discount
• Health insurance
• Paid time off
• Retirement plan

Schedule:

• 10 hour shift
• 8 hour shift
• Day shift
• Monday to Friday
• No weekends

Application Question(s):

• For preliminary background checks, what is your day and month (not year) of birth?
• What part of our mission, vision, and values speaks to you the most? Why does it stand out to you?
• As a main focus for NEW Hydraulics is servicing snowplows and spreaders, having reliable winter transportation is essential. Do you currently have or plan to obtain reliable access to transportation that can get you to work during periods of heavy snowfall?

Work Location: In person

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