Valdosta Veterinary Associates is a 24/7/365 state-of-the-art emergency veterinary hospital located in sunny Valdosta, Georgia. We serve a large region of southern Georgia and northern Florida extending north to Douglas, east to Brunswick, west to Bainbridge and south to Live Oak. We currently see a large percentage of emergency and sick care but also have routine, non-urgent, and referral appointments on weekdays. Our current focus is small animal medicine.

Valdosta Veterinary Associates was founded by wife-team Jillian Courson, DVM and Veteran Bonne Mount, DVM in November 2020. We believe in providing our patients with access to quality, up-to-date medicine - when it is needed most - and we invest in our practice accordingly. We are currently seeking to add a receptionist.

The ideal candidate has experience in and can:

*Maintain a neat and professional appearance. Yours is the first face our client sees. *Greet and welcome clients and patients in a warm, personable, and professional manner *Obtain and verify thorough and accurate patient and client information at each encounter *Schedule appointments based on client needs and patient symptoms with properly spelled documentation *Check clients in and out with a smile *Answer and screen phone calls *Relay messages to and from veterinary support staff when indicated *Collect deposits and payment up front for all services *Provide clients with a breakdown of costs on printed invoices and estimates *Collect deposits at client's vehicle for possible isolation cases, following isolation protocol *Escort clients and patients to exam rooms when available after checking in *Inform veterinary support staff when a client and patient have been roomed *Inform veterinary support staff when an emergency is on its way *Contact clients with balances to collect payment over the phone *Collect veterinary insurance information when indicated *Balance cash drawer daily *Maintain office cleanliness and organization of resources. Cleaning will be a big part of this position as receptionists are responsible for cleaning the lobby, exam rooms, breakroom, and bathrooms. *Send and obtain veterinary records to other veterinary facilities *Enter vaccine reminders from outside veterinary records *Verify patient vaccination and test history criteria for boarding *Prepare cage cards and paper collars for boarders and hospitalized patients *Inform staff when boarders need services while boarding *Inform kennel technicians when boarders have finished checking in *Prepare and obtain signatures for client consents and patient forms *Provide printed educational materials to clients as needed *Provide tentative cost estimates to clients over the phone *Provide clients with information regarding our products and services *Maintain calm and compassionate demeanor with clients who may be afraid, grieving, or angry *All other tasks as assigned by managers and owners

REQUIREMENTS

*Open availability 6am to 10pm, 7 days a week, including holidays *Excellent customer service skills and phone manners are a must. Your goal is to make an outstanding impression on the client at each and every encounter. *Excellent communication skills *Must be meticulous and detail-oriented *Must enjoy being a part of a team and working collaboratively *Good computer and typing skills *Good spelling ability or willingness to verify correct spelling of words *Time-management and organizational skills

BENEFITS

Part Time

• 30% Employee discount after 30 days

Full Time

*30% Employee discount after 30 days *Medical, Dental, Vision, Accidental, Disability, and Life insurance after 90 days *2 weeks PTO after 180 days, reissued annually *$100 Scrub Allowance issued after 180 days, reissued annually

Please send your resume to Crystal Broyles, Practice Administrator at cbroyles@vva247.com for immediate consideration. Preference will be given to applicants with experience as a receptionist. Pre-veterinary medicine or veterinary technician students without clinical experience are encouraged to apply as well.

We look forward to hearing from you.

Available shifts and compensation: We have available shifts all days of the week. Compensation is $11.00 - $13.00/hour.

About Valdosta Veterinary Associates, LLC: Valdosta Veterinary Associates, LLC is looking for an individual to join our team. Our ideal candidate is self-driven, motivated and trustworthy. Learn more about us at www.vva247.com.

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