Position Type:

Staff Full-Time

Position Number:

038

Campus:

Langston

Department:

LANGSTON

Location Address:

701 Sammy Davis Jr Drive, Human Resources/Student and Employee Services
Langston, Oklahoma, 73050
United States

Hiring Supervisor:

Hiring Range:
(Contingent upon available funding):

35,568.00

Work Schedule:

M-F

Faculty Appt Period:

Job Summary:

JOB SUMMARY:

Grounded in its rich traditions as a historically Black college and university and a land-grant institution, Langston University offers quality post-secondary education to diverse populations through academic, research, community engagement, extension, and co-curricular experiences that lead to professional competence and degree completion.

Under the general supervision of the Assistant Dean of Students for Residential Life and Conduct, the Residential Director will be responsible for supervising, organizing, and directing assigned operational functions that ensure that residents experience a safe and quality living experience. The position monitors, co-supervises and supports up to 48 Resident Assistants and indirectly or directly supervise Graduate Assistants. The Residential Director will provide leadership in coordinating staff development and training, administer and conduct sanctions for community standards violations, assist with facility management, implement communication-based programs, and support the housing staff with managing office functions that foster and promote quality customer service.

The Resident Director provides direction for student learning and academic success by managing or co managing assigned residence halls and coordinating administrative, supervisory, and programmatic efforts. As a live-in staff member (required) of Residential Life and Housing Services, the Resident Director is responsible for developing comfortable communities that foster academic success. This is achieved by assisting individuals with facility needs, administering effective crisis/incident response, responding to conduct-related issues, upholding community standards, coordinating programs, and providing development opportunities for paraprofessionals.

MAJOR DUTIES/RESPONSIBILITIES:

Supervise the daily operation of assigned residential communities. Provide supervision and crisis intervention. Support and attend student-sponsored events and activities within the residential communities.

Recruit, hire, supervise, train, and evaluate various paraprofessionals, including Resident Assistants, Office Assistants, Summer Resident Assistants, and Graduate Assistants.

Facilitate weekly or bi-weekly meetings with paraprofessionals to discuss goals and opportunities for new initiatives, collaborative projects, or committees.

Facilitate ongoing training and development opportunities for staff and student leaders.

Complete ongoing and semester evaluations of the housing paraprofessionals.

KNOWLEDGE/SKILLS/ABILITIES:

Knowledgeable in-Residence Life and the philosophy of HBCUs. Demonstrates interpersonal, organizational, oral, and written communication skills to engage effectively with students, faculty, other campuses, organizations, and individuals from diverse, multicultural backgrounds. Strong working knowledge of housing operations, organization management, housing management software, and administrative duties. Proven command of best practices in Student and Community Development.

WORK EXPERIENCE:

At least two (2) years of Residential Life and Housing experience. Graduate school experience may count if relevant. Candidate must demonstrate knowledge of student development, marketing, communication, residence life, and organizational leadership. Special consideration will be given to applicants with previous experience in a higher education setting related to student engagement and housing.

Special Instructions to Applicants

Education & Experience

Position Qualifications:

LEADERSHIP/SUPERVISOR RESPONSIBILITY:

Manage and supervise the operations related to Residence Life. Leadership skills including supervising, delegation, editorial, conflict resolution, facility management, and communication. Ability to train and mentor students and staff. Establish and assess measurable student learning outcomes, community development goals, facility management, and objectives. Maintain statistical reports, surveys, and other records to determine accomplishments, appropriate student learning outcomes, and departmental needs - ability to create partnerships with faculty representatives to increase recreational housing productivity. The candidate should possess the ability to identify facility and mailing issues that may cause concerns within the housing community.

WORK COMPLEXITY/BUDGET AUTHORITY:

Manage and maintain an office budget to include marketing, office supplies, expense reports, purchase orders, and disbursement requests. Ability to take the initiative, anticipate problems, and solve issues promptly. Prioritize and execute strategies in a fast-paced environment. Supervises and provides leadership for assigned students, paraprofessionals, and professional staff through selection, hiring, professional development, performance evaluation, excellent written and oral communication skills, and the ability to communicate effectively in a culturally sensitive manner with individuals and groups from diverse backgrounds.

CUSTOMER SERVICE RELATIONSHIPS:

Anticipates student needs and regularly motivates or influences others to deliver customer service excellence. May troubleshoot highly sensitive or confidential issues. Provides assistance and assurance to ensure problem resolution. Identifies barriers to effective customer service and sets customer service standards.

Langston University (LU) strives to provide a safe study, work, and living environment for its faculty, staff, volunteers and students. To support this environment and comply with applicable laws and regulations, LU conducts pre-employment background checks on final candidates. Offers of employment are contingent upon the successful completion of a background check.The type of background check conducted varies by position and can include, but is not limited to, criminal (felony and misdemeanor) history, sex offender registry, motor vehicle history, financial history, and/or education verification. Background checks will be conducted when required by law or contract and when, in the discretion of the university, it is reasonable and prudent to do so.