Golden Touch is a family-owned and operated wholesale apparel manufacturer with a mission to deliver trend-focused products for nearly 50 years. We produce private label brands for large mass-market retailers across the globe specializing in children's, junior, missy, and women's apparel.

Responsibilities

• Creates Bulk Orders and sends recaps to Buyers
• Updates Buy sheets and sends to production/merch teams
• Sends order recaps and any discrepancies
• Reviews account spreadsheets for errors – send out UPCs/Bulk Recaps
• Communication with Order Entry and Warehouse and Buyers regarding Tracers
• Reviews and sends past cancels report to Buyers
• Initiates sample requests through PLM and AS400
• Follows up with internal departments (merchandising, production) based on messages in PLM & relays the information to the Buyers
• Enters revisions when needed for cost/date/split QTYs/acct etc
• Assists in sales calls & presentations
• Works directly with internal teams to identify any arising issues affecting product shipments
• Regular communication with overseas production offices
• Requests revised POs/EDIs from Buyers when needed
• Generates open order reports
• Retrieves packing lists and send to Buyers as well as invoices when needed
• Reviews On Order for all accounts to ensure on time deliveries
• Sends emails to buyers when samples are sent/sending TOPs virtually
• Ensures that POs don’t have LEAD holds and are released by production
• Reviews POs received before sending to Order Entry to process
• Reviews all NA styles and working closely with the Sales Executive to resolve
• Ensures that buy sheets have all the correct information
• Provides Available To Sell (ATS) information to accounts
• Consistent communication with warehouse on late orders, routing, picking, extensions
• Sends CADs or photos to Buyers upon request
• Updates & Revise Buyer orders to ensure all style numbers, qty, colors, price, and delivery is confirmed
• Checks the system for tracers, pick up appointments, dates submitted for routing etc.
• Shops the market and take pics to send to merch team and mngt for reference

• 
  Minimum of 1-2 years of sales support related experience in a Fashion Company
• Experience with MS Office, specifically working with Excel and use of spreadsheets
• Strong communication skills

Organized and responsible

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment based on race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.

Salary Range - $45K - $55K*

• As a private company, Golden Touch may pay more or less than the published upper limit of the pay range based on an individual’s demonstrated experience and expertise in their field. The pay ranges serve as a target and allows us to consider relevant experience, time in the role, salaries of internal peers, business sector, prior performance, and geographic location.