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Senior ServiceNow Developer- Remote USA based Job at CompuCom Systems, Inc.

CompuCom Systems, Inc. Tampa, FL 33613

Job Information

  • Date Posted
    2025-09-03
  • Location
    Tampa, FL 33613
  • Job Title
    Senior ServiceNow Developer- Remote USA based
  • Gender
    Both
Why CompuCom? (Overview):

Compucom Systems, Inc. provides end-to-end IT managed services to enable the digital workplace for enterprise, midsize and small businesses. To enable our clients to focus on what matters most, we employ a customer-centric, hard-working, and talented group of people that Act Like an Owner, Do the Right Thing, and Have Fun Doing It! We’re looking for a ServiceNow - Lead Engineer to join our team.


CompuCom is seeking an experienced ServiceNow Lead Engineer to join our team. The ideal candidate should have a profound understanding of the ServiceNow platform and the ability to create and implement complex solutions that meet organizational requirements. The Senior ServiceNow Developer will closely collaborate with stakeholders from various departments to design, set up, maintain, and deploy business applications using the ServiceNow platform and integrate them with other systems that will be widely used by the company's workforce.

As a Senior ServiceNow Developer at CompuCom, you will be part of a dynamic team that is passionate about delivering the best experience to our customers. If you have a strong technical background and are interested in working in a challenging, fast-paced environment, we encourage you to apply.

This role reports into Director, Application Development
This is a remote role- must be based in USA
What We Need & What You'll Do (Responsibilities):
Roles and Responsibilities:
  • Designing, configuring, maintaining, and deploying business applications using the ServiceNow platform and integrating them with other systems.
  • Creating technical designs for software applications based on your platform knowledge and judgment.
  • Writing test scripts, performing unit tests, and peer reviews.
  • Conducting advanced administration activities such as managing integrations and system-level configurations.
  • Collaborating with extended teams to manage systems and infrastructure required for ongoing development and releases.
  • Identifying opportunities for enhancement and implementing new features when necessary.
  • Documenting the technical aspects of the applications and configurations developed.
  • Providing assistance to end-users and resolving any issues related to the ServiceNow platform.
  • Creating and executing test plans and scripts to ensure the quality of the applications developed.
  • Monitoring and maintaining the platform's health, including server availability, system performance, and data integrity.
  • Participating in the development of ServiceNow governance processes and policies, including change management, access control, and security.
  • Staying current with the latest ServiceNow releases and updates and proactively identifying opportunities to implement new features and functionalities.
  • Identifying and resolving platform issues and collaborating with ServiceNow technical support when necessary.
Who You Are (Qualifications):
Qualifications:
The ideal candidate should meet the following requirements:
  • Bachelor's degree in Computer Science, Information Technology or related experience.
  • At least five years of experience in developing, integrating, and maintaining applications using ServiceNow Platform technology and tools.
  • Advanced experience configuring and scripting business rules, client scripts, UI policies, UI actions, script includes, notification events, ACLs, workflow activities, etc.
  • Proficiency with JavaScript and integration of disparate systems using SOAP and REST APIs.
  • Strong working knowledge of ServiceNow platform components such as Service Catalog, Change/Incident/Problem Management, Asset Management, CMDB, Knowledge, Reporting, Service Portal, etc.
  • Ability to effectively manage time across multiple projects.
  • Strong analytical and problem-solving skills.
  • Hands-on experience in Reporting and Performance Analytics.
  • Experience with release/version upgrades, including scheduling cloning and migration of data from instances with ServiceNow, Scripted Webservices, Client-Side and Server-Side Scripting, Service Portal configuration.
  • Experience working with IT Service Management processes (Incident, Problem, Change, Release, SLM, Service Catalog), PPM/ITBM.
  • Understanding of enterprise IT architecture.
  • Collaborative mindset and excellent communication skills.
  • High coding standards and ability to maintain them even under pressure.
  • Ability to mentor and lead other developers.
  • ServiceNow Developer or Administrator certification preferred.


Our benefits include:

  • Health Insurance (Medical, Dental, Vision)
  • Basic Life/AD&D
  • Employee Assistance Program
  • Paid Holidays
  • Paid Time Off
  • 401(k)
  • FSA/HSA Pre-Tax Benefits
  • Discounts
  • Life/Disability Plans
Equal Employment Opportunity:
CompuCom is committed to providing equal employment opportunities in all employment practices. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, citizenship status, marital status, age, disability, protected veteran status, sexual orientation or any other characteristic protected by law.



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