Georgia College & State University is the state's designated public liberal arts university. As a member of the prestigious Council of Public Liberal Arts Colleges (COPLAC), Georgia College is committed to fostering a liberal arts environment that values interdisciplinary inquiry, diversity and inclusion, and academic excellence. The College enrolls approximately 7,000 students -5,800 undergraduate and 1,200 graduate students- and is prominently cited for excellence in teaching, undergraduate research, nursing education, and high impact practices outside the classroom in a number of leading publications.

The university's beautiful and historic campus is located downtown in Milledgeville, Georgia, a charming, diverse college town of approximately 19,000 residents in Central Georgia, approximately 90 miles southeast of Atlanta. Milledgeville is also the home of noted American author and alumna, Flannery O'Connor, and the college community enjoys many exciting literary arts programs at O'Connor's former home, the Andalusia Institute, now owned by the College. Milledgeville is also located on the banks of beautiful Lake Sinclair and Lake Oconee, allowing faculty, staff, and students to take full advantage of the environmental and recreational benefits of being part of a lake community. For cultural, educational, and leisure opportunities beyond Milledgeville, Macon and Atlanta are located within easy driving distances.

Georgia College takes great pride in combining the educational experience of private liberal arts colleges with the affordability of a public university. The university's main campus is a residential learning community focused on undergraduate education and a select number of graduate programs. Faculty and staff are dedicated to engaging students through high-impact pedagogies that foster intellectual curiosity, reasoned inquiry, and critical thinking. We strive for excellence in the classroom and beyond. We nurture collaborative leadership and global citizenship, and we value diversity and inclusion in all of its forms.

To support the division of Information Technology.

The Serve Student Assistant provides technical support to students, faculty and staff via telephone, email and walk-ins.

The duties and responsibilities of this position are to answer telephones, screen and direct calls/service requests; manage service requests using campus ITSM tool and assist with maintenance of ITC computer labs.

Customer Service- 60 Assist students, faculty and staff by providing technical support via telephone, email and walk- In

Administrative Support - 30 Operates equipment, including personal computer or laptop, printer, copier, scanner, etc. Organizes and monitors inventory of office supplies

Other Duties as Assigned - 10

Educational Requirements
Must be currently enrolled as a fulltime student at Georgia College.

Other Required Qualifications
Ability to lift 50 pounds.

Resume

• Resume

SKILLS
Demonstrated professionalism and dependability

Ability to problem solve and deal with new issues as they are encountered

Excellent oral and written communication skills

Basic PC knowledge

Good working knowledge of common office suite software

Outstanding customer service skills

Must be proactive and able to engage with a diverse constituency

Motivated and enthusiastic about technology

Must be a student enrolled in at least six credit hours as an undergraduate student at Georgia College

Georgia College is committed to the fundamental principle of equal opportunity and equal treatment for every prospective and current employee and strives to create a campus environment which understands, fosters, and embraces the value of diversity. No person shall, on the grounds of race, color, sex, sexual orientation, religion, national origin, age, disability, veteran status, or genetic information, be excluded from employment or participation in, be denied the benefits of, or otherwise be subjected to discrimination, under any program or activity conducted by Georgia College. It is the policy our institution to recruit, hire, train, promote and educate persons without regard to race, color, national or ethnical origin, age, disability, gender, religion, sexual orientation, gender identity or veteran status as required by applicable state and federal laws (including Title VI, Title VII, Title IX, Sections 503, and 504, AREA, ADA, E.O. 11246, and Rev. Proc. 75-50). Georgia College is an Affirmative Action/Equal Opportunity Institution.