Essential Functions/Responsibilities:

Essential functions are the duties and responsibilities that are essential to the position (not a task list). Do not include if less than 5% of work time is spent on this duty. Be specific without giving explicit instructions on how to perform the task. Do not include duties that are to be performed in the future. Duties should be action oriented and avoid vague or general statements.

% of Time

(annually)

Reporting & Analysis

• Refresh monthly operational dashboards for ambulatory service lines and field all data related questions from leadership

• Provide analytical consultation to ambulatory leadership

• Support reporting and extract projects: formulate methodology, establish data requirements, identify consumer deliverables, and determine tasks and timing

• Develop and run reports, extracts, and dashboards as requested within the ambulatory enterprise to provide information to help improve operations and system performance

• Completes daily, weekly, and monthly reports and distribute to appropriate personnel

• Maintain a working knowledge of the data structure to report findings accurately and efficiently in a meaningful and understandable manner

• Execute analyses, communicate trends, patterns and make the results accessible and relevant to a wide variety of consumers

• Create appropriate documentation that allows team members and other stakeholders to understand the steps of the data analysis and or replicate the analysis if necessary

• Perform market analysis to survey existing and perspective growth opportunities

• Develop tools for operational leaders to capitalize on revenue and cost saving opportunities

• Demonstrate the ability to meet the department work schedule and provide regular status reports to the manager

• Perform other duties and special projects as requested by the manager to facilitate the smooth and effective operations of the department

Education, Communication, & Support

• Assists with training, development, and mentoring of staff

• Provides data education and presentations to internal staff and clients

• Collaborate effectively with other team members, the ambulatory enterprise, and consumers

• Participates in and coordinates status meeting and conference calls as needed for assigned projects

Establishing Partnerships

• Work with cross organizational teams to support strategic initiatives

• Collaborate with cross functional teams to develop ambulatory key performance indicator targets

Basic UPH Performance Criteria

• Demonstrates the UnityPoint Health Values and Standards of Behaviors as well as adheres to policies and procedures and safety guidelines.

• Demonstrates ability to meet business needs of department with regular, reliable attendance.

• Employee maintains current licenses and/or certifications required for the position.

• Practices and reflects knowledge of HIPAA, TJC, DNV, OSHA and other federal/state regulatory agencies guiding healthcare.

• Completes all annual education and competency requirements within the calendar year.

• Is knowledgeable of hospital and department compliance requirements for federally funded healthcare programs (e.g. Medicare and Medicaid) regarding fraud, waste, and abuse. Brings any questions or concerns regarding compliance to the immediate attention of hospital administrative staff. Takes appropriate action on concerns reported by department staff related to compliance.

Minimum Requirements

Identify items that are minimally required to perform the essential functions of this position.

Preferred or Specialized

Not required to perform the essential functions of the position.

Education:

Bachelor degree in Business, Healthcare Administration, Business Analytics, Mathematics, Economics, Finance or other related field.

Experience:

1-3 years of work experience in a related position. Advance Excel skills required.

License(s)/Certification(s):

Knowledge/Skills/Abilities:

• 
  Ability to learn IT systems quickly to extract data or analyze reports.

• Ability to work with large data tables, break them down to find salient information, and be able to communicate findings verbally and in written communications.

• Strong interpersonal skills.

• Strong written and verbal communication skills.

• Ability to work as a collaborative team member.

• Ability to adjust work load quickly to changing priorities.

• Ability to be a self-starter and work autonomously for periods of time.

• Ability to understand and apply Unity Point Clinic, UnityPoint at Home, and Business Development Department guidelines, policies, and procedures.

Other:

Use of usual and customary equipment used to perform essential functions of the position.