About the Job

Directly manages aircraft lavatory and water service drivers. Carries out management responsibilities in accordance with Prospect’s policies and applicable laws. Responsibilities include participation in training of service drivers; planning, assigning, and directing work; appraising performance; rewarding and participating in disciplining employees; addressing complaints and resolving problems.

Specifically, you'll do the following:

• Oversee to maintain an efficient operation that meets the requirements of our internal customers while adhering to the collective bargaining agreements
• Direct the daily operation in assigned work location
• Lead, mentor and counsel supervisors, leads and/or agents as required
• Track and manage attendance for supervisors
• Establish the scheduling requirements for supervisors
• Responsible for substituting supervisory staff due to call outs and time off requested
• Prepare reports and assist supervisors with investigations
• Train supervisors, evaluate, and document supervisors' performance
• Provide direction for supervisors through appropriate communication
• Issue disciplinary action and make corrective action plans to assist supervisors in altering their behavior
• Coordinate issuance of training or other Admin-Related Employee Coaching Documents
• Work closely with union representatives to resolve concerns
• Work with Talent Acquisition to identify and select candidates for promotional opportunities
• Represent Lavatory and Water Services department on conference calls and at meetings as necessary
• Monitor overtime usage and lost time
• OJI Reporting
• Safety (Ramp Monitoring)
• Perform other duties as required

Qualifications Required

• Minimum 3 years of management experience
• Minimum 1 year aircraft lavatory and/ or water servicing experience
• Must be able to lead and motivate employees and work closely with all levels of leadership
• Exceptional organization and planning skills, with attention to detail
• Ability to identify opportunities for improvement as well as proven success implementing change
• Excellent written and verbal communication skills
• Demonstrated outstanding leadership and interpersonal skills
• Proficient in Microsoft Excel, Gmail, PowerPoint and Word

Preferred Qualifications

• Airline Management preferred
• Experience managing supervisors

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Job Type: Full-time

Pay: $45,000.00 - $50,000.00 per year

Benefits:

• Dental insurance
• Health insurance
• Paid time off

Schedule:

• Holidays
• On call
• Weekends

Experience:

• aircraft lavatory and/ or water servicing: 1 year (Required)
• management: 3 years (Preferred)
• airport/ airline: 1 year (Required)

Language:

• English (Required)

License/Certification:

• Driver's License (Required)

Work Location:

• One location

This Job Is:

• Open to applicants who do not have a college diploma

Benefit Conditions:

• Waiting period may apply
• Only full-time employees eligible

Work Remotely:

• No

COVID-19 Precaution(s):

• Personal protective equipment provided or required
• Temperature screenings
• Social distancing guidelines in place
• Sanitizing, disinfecting, or cleaning procedures in place

Work Location: In person

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