Call Center Representative Job at Albany Gastroenterology Consultants
- Registering and schedule patients seeking an appointment via phone or electronic correspondence
- Enter and verify demographic information
- Obtain appropriate records for appointment
- Schedule follow up appointments
- Cancel and reschedule appointments
- Work tasks in a timely manner with appropriate documentation
- Utilize Excel spreadsheet in daily work.
- Retrieve voicemail messages from Scheduling voicemail box
SIGN ON BONUS AVAILABLE
Requirements:
- High school diploma or equivalent.
- Knowledge of office processes and procedures acquired through three to five years of office experience or equivalent.
- Ability to learn and adapt.
- Ability to maintain strong relationships with physicians and co-workers.
- Position requires a flexible work schedule.
- Strong organization and communication skills
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