Compliance Assistant - Roseville, CA

REPORTS TO: COMPLIANCE MANAGER

The purpose of this job description is to communicate the responsibilities and duties associated with the position of Compliance Assistant. While the following information should be considered a comprehensive description of this position, it should also be noted that some responsibilities and duties may not be specifically addressed.

Every person is expected to perform any reasonable task or request that is consistent with fulfilling company objectives.

It is imperative that you review these duties, skills and physical requirements closely and that you understand that by signing the Job Description Acknowledgment, you are verifying that you can perform all the duties, have the skills and possess the physical abilities that are necessary to perform the job as described.

JOB BRIEF: The Compliance Assistant is to provide a variety of services to the properties that they are assigned to and to the Compliance Department.

DUTIES AND RESPONSIBILITIES

• It will be the responsibility of the Compliance Assistant to process initial and annual certification files. The Compliance Assistant will review the application to confirm that is completed, signed, and dated, and verify all applicable supporting documentation has been received.
• Complete entering the income/asset information into the software system. Send out all verification forms to the applicable third-party sources.
• Verifications must be sent three times in a three-week period. Efforts must be tracked and documented.
• Once all verifications or secondary source documents are received, the Compliance Assistant will calculate the household’s annual income.
• Enter all eligibility information, including but not limited to family composition and income information, into the software system so that a Tenant Income Certification can be generated for the household to sign.
• Maintain open communication with the property of all stages of the application process so that the site may communicate directly with the applicant/resident.
• The Compliance Assistant is expected to be able to complete the verification process and generate a Tenant Income Certification to sign within 30 days or less.
• Support compliance department staff, when necessary, in the overall functions in a manner consistent with USA Properties and USA Multifamily Management standards and expectations.
• Perform all other duties as determined and directed by management.

When you join the USA team, you'll find a collaborative work environment and the opportunity to develop your talents in an organization that provides needed services to those in our communities.

We also offer:

• Medical, dental, vision, and chiropractic insurance.
• Paid time off, including holidays and 8 hours of paid volunteer time per year.
• Unpaid time off.
• Bonus program eligibility.
• A wellness incentive program.
• 401(k) retirement savings plan with company match.
• Life insurance
• Pre-tax healthcare and dependent care flexible spending accounts.
• Regular training opportunities and career development planning.
• Tuition assistance and professional designation reimbursement.
• A scholarship opportunity for dependents of full-time employees.
• An employee referral bonus program.
• Employee Recognition and Appreciation Events

Learn more about working for USA at: https://www.usapropfund.com/careers.asp

QUALIFICATIONS

Position requires a high school diploma. Experience in property management is desired. Must have basic computer knowledge.

Work Hours: 40 hours per week with flexible work week.

Compensation: $20-$23 per hour depending on experience

TECHNICAL KNOWEDGE

• Ability to operate proficiently within the in-house computer software program, and Microsoft Office Program such as Excel, Word, and Outlook. Fair Housing training, office and time management skills are necessary.
• Ability to operate a 10-key with speed and accuracy, fax, copier/scanner, telephone, personal computer, and typewriter.

PHYSICAL REQUIREMENTS

The physical demands described below are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this position, the employee must be able to move about the office and access information using a computer and a telephone.

• Stand and walk or sit alternatively depending on specific needs of the day. Estimate 30% of time is spent on feet and 70% sitting at desk.
• Have occasional need (1% to 30% of the time) to perform the following physical activities:

Bend/Stoop/Squat Filing, office tasks

Push or Pull Open and close doors, cabinets

Reach Above Shoulder Store/retrieve supplies

• Constant need (66% to 100% of time) to perform the following physical activities:

Writing/Typing Corporate, inter-office, communication

Grasping/Turning Telephone, doorknob use

Finger Dexterity Operation of office equipment

• Lifting/Carrying (paperwork, deliveries, files, miscellaneous):

Over 25 lbs. Rare need (less than 1% of the time)

20 lbs. - 25 lbs. Occasional need (1% to 33% of the time)

Less than 20 lbs. Frequent need (33% to 66% of the time)

Under 10 lbs. Constant need (66% to 100% of the time)

VISION REQUIREMENTS

• Constant need (66% to 100% of the time) to complete forms, read and review reports, wide variety of correspondence, view computer screen. Frequent need to see small detail and view computer screens.

HEARING REQUIREMENTS

• Constant need (66% to 100% of the time) to communicate over telephone and in person with corporate office staff, and site staff.

SPEAKING REQUIREMENTS

• Constant need (66% to 100% of the time) to communicate over telephone and in person.

DRIVING/TRAVELING REQUIREMENTS

• Occasional need (1% to 35% of the time) to utilize personal transportation to inspect property files and attend off-site meetings/seminars.
• Must have valid driver's license and automobile insurance.

WORKING ENVIRONMENT

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this position. The employee will typically be in a normal office environment with little exposure to excessive noise, dust, fumes, vibrations, or temperature changes. There will be frequent computer use at a workstation and frequent use of the telephone. The work usually requires working at a fast pace with unscheduled interruptions.

• Indoors (66% to 100% of the time); outdoors, all conditions (5%).
• Occasional exposure to caustics, solvents, oils, fumes, flammables, pesticides, etc. (less than 10%).

REASONING DEVELOPMENT

• Must be able to apply principles of logical thinking to a variety of practical situations and accurately follow standardized procedures that may occasionally call for minor deviations. Must be able to work at a fast pace, perform duties while under pressure and meet deadlines in a timely manner

policies and procedures

This position must be knowledgeable about the company’s policies and procedures as described in the company Employee Handbook.

Language skills

• Ability to read and interpret documents such as operating, procedural manuals, and safety documents.
• Ability to write routine reports and correspondence.
• Ability to interact/communicate effectively in a professional and pleasant manner with Vendors, Affiliates, Stakeholders, Corporate Shareholders, and Company Employees.

MATHEMATICAL SKILLS

• Knowledge of basic accounting principles.
• Ability to effectively reconcile account balances, calculate figures and amounts, and apply basic math concepts.

TO APPLY:
Attach resume to online application

USA Multifamily Management, Inc. is an equal opportunity employer and a drug free work place.