Who We Are

WPS Health Solutions is a leading not-for-profit health insurer in Wisconsin. Our services offer health insurance plans for individuals, families, seniors, and group plans for small to large businesses. We process claims and provide customer service support for beneficiaries of the Medicare program and manage benefits for millions of active-duty and retired military personnel across the U.S. and abroad. In 2021, WPS Health Solutions celebrated 75 years of making health insurance easier for those we serve. Proud to be military and veteran ready.

Our Culture

WPS’ Performance-Based Culture is where the great work and innovations of our people are seen, fueled, and rewarded. We accomplish this by creating an inclusive, empowering employee experience, focusing on People, Work, and Conditions. This results in people bringing their authentic selves to work every day in an organization that successfully adapts to business changes and new opportunities. We are guided by our Purpose: Together, making health care easier for the people we serve.

In 2021 and 2022, WPS Health Solutions was recognized for several awards including:

• Madison, Wisconsin’s Top Workplaces
• Top Workplace national cultural excellence awards for Remote Work and Work-Life Flexibility
• Achievers 50 Most Engaged Workplaces® with the further honor of Achievers “Elite 8” winner in the category of Culture Alignment

Role Snapshot

The Data Entry Specialist will be responsible for reviewing claims that have missing or incorrect information, and verifying that the noted correction(s) are needed. Once the claim has been verified, the Data Entry Specialist edits the fields. This includes:

• Review documents that have missing or incorrect information and confirm that the corrections are accurate
• Edit fields that are missing or incorrect using the OCR (Optical Character Recognition) repair queue

How do I know this opportunity is right for me? If you:

• Excel at working independently.
• Are excited about working from home.
• Are great at identifying errors or information that is “out of place” making your attention to detail second to none.
• Have strong typing skills in terms of speed and accuracy.

What will I gain from this role?

• Greater work life balance by working from the comfort of your home.
• A deeper understanding of how medical claims are processed.
• Satisfaction in knowing you have helped made health care easier our Medicare and TRICARE beneficiaires.

Minimum Qualifications

• High school diploma or equivalent
• Prior personal computer use with demonstrated keyboarding skills
• Must live within vicinity of Madison, WI campus location
• U.S. citizenship is required for this position due to Department of Defense restrictions.

Preferred Qualifications

• Prior clerical background in a position requiring entry of alpha/numeric data
• Possesses data entry, 50 wpm, 10-key skills
• Ability to learn data entry fields, claims, edits, computer applications/programs, and department procedures

Additional Information

• Anticipated Start Date: 1/30/23
• # of Openings: 3
• Starting Hourly Rate: $15.00 to $17.00 per hour based on county SCA rates.
• Pay for Performance: Each quarter you have the opportunity to increase your pay rate (after 9 months in the role).
• Training Location/Schedule: Training will be done remotely. Training hours are Monday through Friday, 7:30 AM to 4:00 PM for 4 weeks.
• Scheduled Shift: Monday through Friday, 8-hour daily shift. Employee can pick 8 hour shift anywhere between 6AM and 11:30 PM or can choose a split shift during these hours.
• Work Location: This role is open to remote work in the following approved states:
  Arizona, Colorado, Connecticut, Florida, Georgia, Illinois, Indiana, Iowa, Michigan, Minnesota, Missouri, Nebraska, New Jersey, North Carolina, North Dakota, Ohio, South Carolina, South Dakota, Texas, Virginia, and Wisconsin.
• Remote Worker Requirements: For remote position, employee is required to meet remote worker requirements, including a designated work station, a wired (Ethernet) connection to the network, and a minimum of 10Mbps downstream connection with at least 1Mbps upstream (can be checked at https://speedtest.net)
• To help strengthen communication, provide a sense of community, and improve the overall remote work experience, the assigned office community based on the position’s division is: Shared Services: West Frankfort, Illinois

Benefits

• Performance bonus and/or merit increase opportunities
• 401(k) with dollar-per-dollar match up to 6% of salary (100% vested immediately)
• Competitive paid time off
• Health, dental insurance, Teladoc starts DAY 1
• Review additional benefits here

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Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)