Events Manager at Americana Motor Hotel Job at Practice Hospitality
About The Opportunity
Practice Hospitality is seeking an experienced Events Manager to join the team at Americana Motor Hotel, opening in Flagstaff later this spring.
About The Hotel
Built in 1962 and reopening in late spring, this is yesterday’s hotel of tomorrow, reimagined for today. Parked on historic Route 66 just East of downtown Flagstaff, the Americana Motor Hotel has been fully renovated and in reinventing the roadside retreat as a launchpad for adventure in Northern Arizona. Inspired by the region’s natural wonders and far out history, it will give guests plenty see and do before they head out there. Featuring plush beds, brand-new walk-in showers, retro-futuristic design, 4K television and premium Wi-Fi, the 88 guestrooms rooms are a little slice of heaven here on earth. And, the amenities are out of this world with a year-round heated pool, cozy fire pits, yard games and a tempting menu of tasty treats and cold canned beverages.
Job Role
As an Events Manager you are responsible for all aspects of sales leads for the hotel and execution of all groups, programming events and marketing.
Responsibilities
· Responsible for the programming/activation process including concept, coordination, promotion, and operation at the hotel.
· Manage and update a calendar of events in flagstaff and surrounding areas which align with our target markets.
· Maintain a quarterly programming plan for future 120 days of programming.
· Responsible for financial oversight of programming event expenses.
· Actively pursue marketing efforts, community networking and partnerships with local business or contacts.
- Participate in customer site inspections and assist with the sales process as necessary.
- Responsible for all aspects of sales leads for the hotel & execution of all groups.
- Consistently strive to maximize revenue and promote relationships through effective planning and Implementation of sales strategies.
- Timely communication to internal and external clients via telephone, email, written documents or in person.
- Create and maintain relationships with clients to set and meet client expectations and deliver on those expectations.
- Demonstrate knowledge of job systems, products, booking systems, and processes.
- Resolve conflicts and negotiate with others while handling complaints, settling disputes, and resolving grievances and conflicts.
- Selling and influencing both internal and external clients.
- Make decisions and solve problems by analyzing and evaluating the issues and determine the best solution.
- Ensure high quality service by communicating and assisting others to understand the guest needs, providing direction and guidance, feedback and individual coaching when needed.
Requirements
- 4-year college degree preferred.
- Four years combined prior catering, sales and supervisory experience preferred.
- Minimum of three years’ experience or comparable catering, hospitality or related experience in a similar size operation
- Thorough knowledge of food and beverage products, menu development, proper preparation and presentation of foods and beverage items.
- Ability to prepare signage for Catering functions.
- Ability to grasp, lift and/or carry, or otherwise move goods weighing a maximum of 20 lbs. on an occasional basis.
- Ability to read, write and speak English to comprehend and communicate job functions.
- Ability to create special themes and menus.
- Ability to stand, walk, and/or sit continuously to perform essential job functions.
- Ability to effectively deal with internal and external customers, some of whom will require high levels of patience, tact and diplomacy to defuse anger, collect accurate information and resolve conflicts.
- Ability to learn and perform all essential job functions accurately and safely with minimal direct supervision, within the initial training period after the team member begins work.
Job Type: FLSA Designation: Full Time-Exempt
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Disability insurance
- Employee assistance program
- Flexible spending account
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
- Hospital indemnity insurance
- Eligible to participate in the Employee Referral Bonus Program.
About The Company
Practice Hospitality manages hotels differently. A growing company with opportunities for advancement, we infuse hotels with style, spirit, and soul. We inspire, innovate and advocate. We deliver results and do well by our owners because we respect the individuality that we all bring to the table, the connectedness of our world and the impact we have on our community.
We are looking for someone who thinks big because, at Practice Hospitality, we value creativity, emotional intelligence, problem solving and innovation. This is an opportunity to be an integral part of a team that supports one another, is empowered, and holds themselves accountable. If you bring your A game every day and pursue excellence with tenacity, we want to invest in your professional and personal growth. But, more than anything, we are looking for good humans who care; about our guests, each other and making every moment together enriching, fulfilling and fun.
Job Type: Full-time
Benefits:
- 401(k)
- Dental insurance
- Employee discount
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Experience:
- hotel or related field: 3 years (Preferred)
Language:
- read, write English (Preferred)
Work Location: In person
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