Check-Out Secretary

I. Summary of Responsibilities - Check-out patients after office visits, schedule upcoming procedures, visits and radiology studies

Job Classification: Category II – Possible exposure to blood borne pathogens.

II. Qualifications

A. Education – Minimum of high school diploma or equivalent, MA certificate is a plus
B. Experience - Familiarity with windows-based computer programs
C. Skills - Good Communication skills – Ability to multi-task

D. Knowledge of Basic medical insurance plans, CPT and ICD-9 codes and keeping current with updates and pre-authorization guidelines

III. Job Relationships

A. Regular interaction with patients, providers, staff and out-side clients
B. Works cooperatively with manager, other check out staff in the office, and patient care

IV. Physical Activities and Requirements

A. Repetitive hand movement due to extended computer use

V. Responsibilities - The duties and responsibilities of the check-out secretary include, but are not limited to:

A. Check-out patients after office visits

1. Provide paperwork for lab & radiology orders/instructions for testing a. Fax Radiology orders to TRHMC Radiology Department, with I STAT Creatinine (if needed) written on order

2. Answer all questions received from patients on upcoming procedures/visits

3. Document all appointments scheduled in patients electronic (chart attachment) or in paper chart

4. Request precertification as needed for studies that are ordered

5. Send anti-coagulation letters to mailbox bloodthinner OV

B. Keeping brochures /instructions/prescriptions stocked for future use

C. Complete paperwork for procedures and forward to the appropriate location (BCDH, SR, GI Lab

D. Take phone calls from lab/radiology departments questioning ICD9 codes and further information on orders.

E. Closer to lock front door at 5:00 PM. Turn off TV & radio and take paperwork and charts to Medical Records

Department.

F. Other duties as assigned

As a condition of employment, a complete background investigation will be conducted based on the rules of the specific State in which the employee is hired. Typically, the state investigative process includes a state and federal background check. In addition, a drug screen will be required. TB testing will also be required for all patient-facing roles.

EEO Statement

At US Digestive Health, employees and applicants are evaluated based on their qualifications, skills, and ability to perform the duties and responsibilities of the position. US Digestive Health is committed to assuring equal employment opportunities to all employees and applicants.

US Digestive Health is an equal opportunity employer. In accordance with applicable law, we prohibit discrimination based on race, color, religion, creed, gender, pregnancy or related medical conditions, age, national origin or ancestry, physical or mental disability, genetic information, sexual orientation, to include gay, lesbian, bisexual, transgender and gender identity, or any other consideration protected by federal, state or local laws. Our commitment to equal opportunity employment applies to all persons involved in our operations and prohibits unlawful discrimination by any employee, including supervisors and coworkers.

Disclaimer

This job description is not an employment agreement or contract. Management has the exclusive right to alter this job description at any time without notice. The list of job responsibilities, skills, duties, requirements, and the like is not exhaustive, rather it is illustrative of the current essential functions required for the position.

This organization participates in E-Verify.

This employer participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. If E-Verify cannot confirm that you are authorized to work, this employer is required to give you written instructions and an opportunity to contact Department of Homeland Security (DHS) or Social Security Administration (SSA) so you can begin to resolve the issue before the employer can take any action against you, including terminating your employment. Employers can only use E-Verify once you have accepted a job offer and completed the Form I-9. E-Verify Works for Everyone For more information on E-Verify, or if you believe that your employer has violated its E-Verify responsibilities, please contact DHS.

Job Type: Full-time

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Referral program
• Retirement plan
• Vision insurance

Schedule:

• Day shift
• Monday to Friday
• No nights
• No weekends

Ability to commute/relocate:

• Royersford, PA 19468: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Customer service: 1 year (Preferred)

Work Location: One location

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