Hotel Security Officer Job at Zehnder's of Frankenmuth
Function: Welcome all guests with a smile, address policy violations, and assist guests with questions and needs.
Work Performed:
1. Greet incoming guests and create positive connections to promote the “community policing” philosophy.
2. Make sure incoming waterpark guests have a valid wristband/ticket of entry.
3. Make sure incoming waterpark guests are not bringing in outside food, beverages, or glass.
4. Look for suspicious activity.
5. Enforce other company rules, regulations, and policies.
6. Respond to emergency situations.
7. Document all security action in the form of case logs and/or case reports.
8. Testify in court.
9. Assist or facilitate assistance to guests who have questions, needs, or concerns.
10. Other unspecified tasks as it relates to security and safety.
Physical Requirements: Ability to walk and stand for long periods of time. Ability to push, pull, and lift 50 pounds.
Other Requirements:
- Must possess a high level of character, integrity, and professionalism.
- Ability to interact with guests on a regular basis with high customer service standards.
- Ability to work in a fast pace, high stress work environment.
- Must be able to work weekends and holidays.
Educational Requirements:
- High School Diploma or equivalent.
- At least 1 (one) year of experience in security, law enforcement, or emergency services; or currently enrolled in a Criminal Justice Curriculum.
Age Requirement: Must be at least 18 years of age.
Job Type: Part-time
Pay: From $13.00 per hour
Benefits:
- Employee discount
- Flexible schedule
- Referral program
Schedule:
- 8 hour shift
- Holidays
- Weekend availability
Ability to commute/relocate:
- Frankenmuth, MI: Reliably commute or planning to relocate before starting work (Required)
Experience:
- Customer service: 1 year (Preferred)
Work Location: One location
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