• Contractual Position
• 1 Vacancy
• $19.19 - $22.54/hour

APPLICATIONS SUBMITTED BY INDEED WILL NOT BE REVIEWED.

All bilingual candidates are strongly encouraged to apply.

Main Purpose of the Position:
This position provides support to Howard County Health Department (HCHD) Bureau of Family Health Services (BFHS) and is primarily stationed at the Howard Community College Wellness Center branch of HCHD reproductive health services. This position provides clerical support and completion of financial transactions according to Title X guidelines. Additionally, this position would assist with campus outreach and provide guidance to clients on accessing their health care benefits.

50% - Fiscal management of HCC Wellness Center clinic

• Interviews clients to determine insurance status using Electronic Health Record (EHR), Electronic Verification System (EVS) or other insurance portals; follows up with pending insurance status of clients
• Obtains authorization/pre-authorization when necessary
• Enters all financial information into EHR, verifies deductible and determines fee scale eligibility by obtaining proof of income
• Creates e-superbill charges for clients at the end of each visit and submits claims
• Collects and processes payments (Check, credit card, cash) and reconciles daily End of the Day collection reports and submits to Fiscal

25% - Clerical Support

25% - Resource Guidance Registers new clients into EHR
Assists clients with making appointments and using EHR kiosk, scans identification cards and any insurance cards, verifies and updates demographic information
Provides follow up appointments for clients at the end of the visit
Communicates with Health Department (HD) Front Office staff when necessary to refer or schedule clients at the Main Office
Assists with telephone triage and transfer to the appropriate staff member
Reports any issues to CHNII or clinical Office Manager
Participates in rotating assignment for clerical coverage in community clinics as assigned

• Provides guidance as needed either through individual education or group discussion on additional health department services and community resources
• Provides guidance on accessing health care and available benefits for those with public, private, or no health insurance benefits

MINIMUM QUALIFICATIONS

Education: Graduation from an accredited high school or possession of a high school equivalency certificate.

Experience: Two years of experience reviewing, verifying, recording, adjusting and balancing financial transactions.

Notes:

1. Experience calculating and recording financial, statistical or other numerical data may be substituted on a year-for-year basis for the required high school education.

2. Six credit hours in accounting from an accredited college or university may be substituted for one year of the required experience.

3. A minimum of five courses or six months of accounting-related training in a vocational training program in subjects such as journalizing transactions, analyzing transactions into debits and credits, posting to a general ledger, payroll, bank reconciliations, accounts payable, and accounts receivable may be substituted for one year of the required experience.

4. Candidates may substitute U.S. Armed Forces military service experience in Financial Clerical/Finance Technicians classifications or specialty codes in the financial field of work at a rate of one year of military experience for the required experience.

Desired qualifications

- Bilingual in Spanish

- Experience working in a medical office

- Experience with electronic health records

- Experience working with health insurance providers, including Medical Assistance

- Experience with Medical Billing

Job Type: Full-time

Pay: $19.19 - $22.54 per hour

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Life insurance
• Paid time off

Schedule:

• Day shift
• Monday to Friday

Application Question(s):

• Do you have experience working in an Medical office setting?
• Do you have experience providing and managing consumer cases/services using an Electronic Health Records (EHR) and/or Electronic Medical Records (EMR)?
• Do you have experience working with health insurance providers, including Medical Assistance?
• Do you have experience with Medical Billing?
• Do you acknowledge the hourly rate range for this position is $19.19 - $22.54/hour?

Language:

• Spanish (Preferred)

Work Location: In person

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