Guest Services - Winter Haven Hospital Job at BayCare
Description:
Qualifications:
The Information Desk Clerk responsibilities include:
- Greeting and assisting patients, visitors and guests
- Answering requests for patient information from telephone callers and walk in visitors
- Directing them to their proper destination
- Serving as point of contact for vendors to make appropriate referrals
- Identifying and badging visitors and perform other duties as assigned.
Required Experience is 1 year Customer Service or 1 year BayCare Volunteer.
BayCare offers a competitive total reward package including:
- Benefits (Health, Dental, Vision)
- Paid time off
- Tuition reimbursement
- 401k match and additional yearly contribution
- Yearly performance appraisals and team award bonus
- Community discounts and more
- AND the Chance to be part of an amazing team and a great place to work!
Qualifications:
Certifications and Licensures
- None Required
Education
- High school or equivalnet
- Preferred: Associate's
Experience
- 1 year Customer Service
- 1 year BayCare Volunteer
- Preferred: 6 months related field
Specific Skills
- Work with a team
- Comupter skills appropriate to position
- Work independently
- Customer service skills
- Written and verbal communication skills
- Interpersonal skills
- Knowledge of regulatory standards appropriate to position
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